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this might be about my usage.
1. no customer service.
2. There are a few shops connected to my facebook and this app is not able to get access to facebook or instagram.
3. there is no one to help us for this kind of cases.
Not specifically this app based issue. I tried several and they are not able to get the access through
This has to be the slowest loading app I have ever used. It took literally 5 minutes to get the dashboard and setting to load. Sorry but this is 2021 we should not have to wait more than a few seconds for the app to load in shopify.
Hi Coastal Gifts Inc store admin,
This is Windy from Socialhead Team.
I sincerely thank you for leaving a review. We take customer satisfaction seriously and are glad to hear from you.
Firstly, I would like to apologize for your incomplete experience. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
As far as we've found out and investigated the cause, we've been aware of this error and fixed it. We hope you can check our email.
Once again, we are very sorry for this inconvenience.
If you need any further assistance, don't hesitate to contact us.
Best Regards!
Windy