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I love this app but today it is not working. I am a paying customer and tried to contact support but it says that something went wrong. I also tried to delete it and reinstall it but it wont even reinstall!
طبيق يأتيك بالكثير من الخصائص المصممة لتجعلك تستفيد بأكبر قدر ممكن من جهاز خاصتك. لتدخل إلى كل التطبيقات الصغيرة حتى تتمكن من ...
Hi there,
Here's Felix from Socialpublish. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialpublish users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialpublish
Also, I highly recommend you to check our blog for the latest news regarding not only Socialpublish, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Felix
Socialpublish by OneCommerce
Review update: The support replied to my initial review, and hopefully they will implement the suggested points.
__________________________________
Initial review: I tested the app so this is what I think:
1. I can't add a photo gallery or choose any consecutive images e.g. 2nd, 5th as I have multiple in the listing that I want to publish.
2. Limited to two social accounts only FB and Twitter. There are plenty of others that should be on the list, at least 5 to 10 most popular.
3. There is no URL shortener available e.g. bitly.com, so I can't link to my shortener account to either uses generic Bitly or custom domain shortener links, because original link display looks impractical as it is too lengthy. If you do happen to hook-up Bitly, then make sure you have the feature to customise shortened URL within the same App interface, not to jump between windows for a custom URL and then get back and re-paste manually again.
4. I guess, no engagement metric, nothing. No CTR, efficiency measures, reach views.
Hope you to improve it, thank you.
Hi there,
Here is David from SocialHead Customer Support team, and I do really appreciate your feedback to our app.
1. Selecting the different image in the list of product images is in our product roadmap and it will be available in the next versions. Stay tuned, please.
2. You can connect many social accounts to Social Publish. For example: 5 Twitter profiles, 3 Facebook pages would count as 8 social accounts in total.
3. Sounds interesting! We've noted it in our roadmap and hope it will be available soon.
4. We're updating this feature and will release in the next versions, estimated on Feb 1, 2020.
If you have any ideas about the app, please let us know. By the way, we hope you change your mind to re-review the app at higher rating. We're greatly encouraged by your positive 5* stars. Thank you very much.
Best,
This has to be the slowest loading app I have ever used. It took literally 5 minutes to get the dashboard and setting to load. Sorry but this is 2021 we should not have to wait more than a few seconds for the app to load in shopify.
Hi Coastal Gifts Inc store admin,
This is Windy from Socialhead Team.
I sincerely thank you for leaving a review. We take customer satisfaction seriously and are glad to hear from you.
Firstly, I would like to apologize for your incomplete experience. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
As far as we've found out and investigated the cause, we've been aware of this error and fixed it. We hope you can check our email.
Once again, we are very sorry for this inconvenience.
If you need any further assistance, don't hesitate to contact us.
Best Regards!
Windy
easy to use app. Simple and smooth interface. I have been looking for such a auto poster app this once is working well.
Great service from these guys their service has been excellent and I could not be more pleased - thanks very much!
Hi Andrew,
Here's Felix from Socialhead Customer Support Team.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Felix
SocialPublish - Auto Post Facebook, Twitter
Used this app to auto-post my products on FB, it's powerful and has a lot of features that can make the auto-pilot so easy and seamless.
The customer service were so great, they solve my problem on the fly
Hello sofafair.com admin,
This is Felix from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Felix
Socialpublish - Auto Post Facebook, Twitter
Haven't used for long, but seems easy to follow. I am hoping for more sales and automated posts on facebook.
Dear DaylyDreams store admin,
Here's Annie from Customer Support of Sociahead.
First of all, thank you for your review. We are happy that you're enjoying our app, and we will keep improving our app to the better
If you have any further question while using, feel free to contact us, we are glad to help you out!
Last but not least, you can read about our other applications, as well as the social commerce trends and tips at our blog: https://socialhead.io/blog/
We hope you can always stay up-to-date, increase your reach and boost your sales with our resources!
Warmest regards,
Annie
I have not tries it yet but i have just started to try. Lets see if it works and has a free plan to test it out untill the store starts running up.
Hi NATASHAHS,
Here's Annie from Customer Support of Socialhead. Thank you so much for reaching out to us and for leaving your review.
We will try our best to bring you the better experience. If you need any further help, please don't be hesitate to contact us.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/
Warmest Regards,
Annie
Felix was extremely helpful and gave clear, easy to understand instructions to help me set everything up as I liked it. Thank you very much, Felix!
Hi Sam,
Here's Felix from Socialpublish. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialpublish users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialpublish
Also, I highly recommend you to check our blog for the latest news regarding not only Socialpublish, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Felix
Socialpublish by OneCommerce