Omega Messenger & Chat buttons
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4am in the morning, I had an issue. It was tackled and solved within 20 minutes. Excellent customer service!
Hi Athena's by Katie Amero,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
User friendly, Direct to the point, and Awesome support. Definitely recommended to a newbie or advance Shopify user.
Great app and amazing support!
Had an issue with the way I had set it up and had my issue fixed in minutes allowing my customers to keep in touch :)
Definitely recommend for everyone!
I installed the app, and it works perfectly. You should try it for your website to connect with customers as quickly as possible.
Dear everyone at AFamilyGift team,
Thank you for writing a review, we are sorry to hear that you have had such a negative experience with our app, that's not what we like to hear.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every customer. We would like the opportunity to rectify this situation and help make it right for you.
Ms. Joy contacted you through your email to support you fix this issue. Please check it out to get our support easily.
You do not have to upgrade to the paid plan to use the app regarding this issue. Because you can use the Chat Icon and other functions in the free plan as listed in Shopify.
Look forward to hearing from you.
Thank you so much!
Regards,
Kaylee from Omega team
I highly recommend this app and the customer service is excellent. I had a minor problem and Malak helped me and fix it in a matter of minutes.
Hi luxecosmeticspr
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team
THIS APP HELP ME A LOT, LIVE CHAT WITH CUSTOMERS HELP ME A LOT......................................
Malak made my day! She really did her best to help me and she did! Problem solved! Perfect service!
Hi Instavoordeel.nl
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
Amazing customer service, Carlos helped me in the whole process!! Really had a great experience!!!!!
Thank you so much for your sharing 👏👏👏! Our team, especially Carlos, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
Great app, I like the icon that appears on the screen. The app works well, and the support team was quick to fix an issue when it happened.
Hi Tielka,
Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!
Kaylee - Omega team
Great app who do the work, amazing support who is fast and really love to help. thank you so much for you work.