Omega Messenger & Chat buttons
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I hardly ever write bad reviews but the support is horrible and SUPER slow. It's been 5 days now and I still have an unresolved issue in which case the app is not even working for me at the moment. I am happy to remove the review if someone can please help me.
Hello there!
Thanks for taking your time to let us know about your experience and we are sorry about the delay due to the weekend. Our team has reached you again after receiving your reply from the chat support system. Could you please check again and let us know?
It is the customer like you to help us move on and we always want you to be happy with our app.
Looking forward to hearing from you back.
Best regards,
Omega Team
Easy to use, I like it very much, highly recommended if your customers like to chat in facebook messenger!
excellent app!! i recommend it 100% it help me a lot to connect with my costumers. thank you so much.
Hi Unifable,
Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be helpful.
Please reach out to us if you need any further assistance!
Sincerely,
Kaylee - Omega team
Fantastic customer support, and quick solutions are given.| Loyal customer for many more years to come.
Hi Bunny Bodies,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
I've just installed Omega messenger chat to our site, and it's been fabulous! The support team, in particular Lynn, were so wonderful to work with - they responded immediately and were so helpful and their support/Dev team went into my store and fixed the issues straight away, and even did it in time for the weekend! Loving the app and now let's hope customers start chatting with us on there! Thanks guys!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
Cheers,
Lynn
Great app, very easy to use interface. If you have any question customer service is super fast and helpful. 5 stars.
Easy set up of the facebook messenger chat app on my shopify site. It was simple to do and the customer support from Joyce was excellent. It works straight away.
Hi Freed Electric Scooters,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
This tool was easy to install and will be very helpful in responding to customer questions. Kudos to the app developers!
Quick assistance and good quality support! We have a problem in positioning then they fix it quickly.
This app works really great for our online store. The best live chat plugin for eCommerce stores. Highly recommended!
Hi PartsPro.PH!
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Omega Team