Omega Messenger & Chat buttons
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the app is great to use. i was trying to use it for fb messenger and it seems to get the work done. Would recommend it especially because the feature which i was looking for - was free and easy to use. the app support team is good and gets work done pretty fast
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
I used this app to help me build trust with customers. I like that its customizable to fit your needs.
Excelente aplicacion para mantener un contacto mas personalizado con los clientes y ademas en tiempo real
Hola FriendStore,
Estamos encantados de saber que eligió nuestra aplicación para su tienda!
Es un honor ser parte de su negocio y esperamos que su experiencia aquí lo haya hecho aún más especial.
Le deseamos muchos años más de éxito y esperamos trabajar con usted durante muchos años más.
Todo lo mejor,
Kaylee - Equipo Omega
Very helpful and useful app, makes chatting with customers so easy!!! Better then any other system I have used in the past!
Hello ACNHStore!
I can't say thank you enough for sharing your experience with our support team and for your wonderful feedback on our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
Kaylee - Omega Team
I really like it. It helped me to convert clients that I wasnt converting before and the free plan is good.
Very helpful & friendly customer service! I had a few issues getting set up because I was using Zipify pages, but the support team had it resolved quickly. There are some minor limitations, but those are mostly because of Facebook's settings & controls.
Hi Kindest Gifts,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Kaylee - Omega Team
Best app ever. It's clean, fast, on point and extremely useful to my shop. I'm here rating it because it deserves my time.
Beware of what you are giving this app in return for free use!
They inject another Facebook Pixel on my store, a pixel owned by them, collecting my customer data!
You can download the Facebook pixel helper chrome extension to see this for yourself.
UPDATED: Company wrote to me to clarify (as per below). Updated my rating from 1 to 3 stars. I am still not sure if I want to use this.
Hello there,
Thank you for taking your time to write us a review. However, there might be a misunderstanding here. Facebook has put Facebook pixel due to the same Facebook sdk between Facebook chat and pixel. Our app function is to display only, when the app includes sdk.js from Facebook, it also includes the pixel by Facebook default.
However, it does not affect your Pixel account, and we definitely do not collect any customer information from your store. In addition, Facebook does not allow that.
We do hope our explanation is clear enough to make sure there is no misunderstanding here which can affect our future merchants. We created the app to support merchants and build trust for our brand and this comment can make the customers misunderstood our purpose .
We have contacted you via email and contact number if you need any support or any further information.
Please get back to us.
We are looking forward to hearing from you.
Best regards,
Kien
Chat function not working on my store. Reached out for support but have heard nothing yet. Will update rating when solved.
Hello,
Thanks for your feedback!
I have responded to your email 2 days ago, please check email sunroomplantwares@gmail.com
I have checked and see the issue: "Refused to display" from Facebook API.
I think the issue due to fb page missing whitelist domain or setup private age, country restrict
for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/
for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login
Regards,
Kien
The app works really well and staff helped me good when needed. Recommend for all business in need for a chat
Hi Qualitykicks
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team