Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Rezensionen (536)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
2. Dezember 2021

Great app, great customer support. I prefer talking one-on-one with my customers so I was interested in switching from a chat bot to a live chat. I tried out this app because it uses Facebook Messenger which almost everyone (including myself) in my target market uses. It seamlessly links with Messenger and Shopify Inbox and makes chatting and following up with customers super easy. The support team offers a variety of contact options and is extremely responsive.

Chonky Bois
Australien
Etwa 3 stunden mit der App
Omega hat geantwortet 3. Dezember 2021

Hi Chonky Bois,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

5. Mai 2022

Facebook Messenger - Live Chat est facile à installer. Excellent support! Je recommande ce produit! A+

e-boardcanada
Kanada
Etwa 2 stunden mit der App
Omega hat geantwortet 5. Mai 2022

Je vous remercie pour vos aimables paroles. Nous vous remercions pour vos commentaires. C'est notre plaisir de fournir le meilleur service possible à nos clients, et nous sommes heureux que cet engagement se reflète dans votre expérience avec notre application et notre service d'assistance. Bonne journée!

20. März 2022

It's okay but definitely not mobile friendly, looks good and works perfectly for the website on a desktop. On the mobile device it's huge and zooms in when you're typing a message.

Belprods
Vereinigte Staaten
2 tage mit der App
Omega hat geantwortet 20. März 2022

Dear everyone at Belprods team,
Thank you so much for sharing your feedback.
I am so sorry for any inconvenience that you have been through with the app.
Our support agent (Ms. Joy) has just contacted you via Whatsapp and followed this case through email also. Could you please check your email and Whatsapp to get our support quickly?
We're here to assist your case and hope you could give us another opportunity to work with you.
Look forward to hearing from you.
Thank you so much and wish you all the best.
Best regards,
Kaylee from Omega team

20. Januar 2022

Très pratique sur ma boutique je recommande de mettre un bouton messenger afin de conseiller au mieux vos clients

PIE TECHNOLOGIE
Frankreich
Etwa 2 stunden mit der App
Omega hat geantwortet 20. Januar 2022

Salut
Merci d’avoir pris le temps de partager cette note positive! Nous nous assurerons de partager cela avec l’équipe du magasin pour leur faire savoir qu’ils continueront le travail incroyable. N’hésitez pas à nous contacter si vous avez des questions.
Tous les meilleurs!
Kaylee - Équipe Omega

Kaylee - Omega Team

11. Dezember 2019

The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions.
Please remove these limits to integrate FB Messenger to your website. Go to Page Settings

Magicolorart
Sonderverwaltungsregion Hongkong
Ein tag mit der App
10. März 2022

This is exactly the plugin I need, and even better it has a very productive team. Very fast response and solved my problem very well, I highly recommend

Fomolooo
Sonderverwaltungsregion Hongkong
Etwa 2 stunden mit der App
Omega hat geantwortet 10. März 2022

Hi Fomolooo

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

30. September 2021

It serves me well, I will be looking forward to more. The customer service is excellent, free offer thanks

vintage soccer jersey
Philippinen
Etwa eine stunde mit der App
Omega hat geantwortet 4. Oktober 2021

Hi vintage soccer jersey,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

1. Juni 2022

Thanks so much to Lynn for helping me set up, I really appreciate the help!
Great app for live chat to FB

BellaRosaMexico
Australien
Etwa eine stunde mit der App
Omega hat geantwortet 1. Juni 2022

Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Lynn is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from Lynn_ 🥰

31. März 2022

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EUTOPING TOUCH SCREEN
China
Etwa eine stunde mit der App
Omega hat geantwortet 1. April 2022

Hi EUTOPING TOUCH SCREEN,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team

7. Dezember 2021

Excellent customer service on Live Chat with Joy who helped me get the app installed as I had issues with certain browsers

Finishing Touches Group
Vereinigtes Königreich
Etwa eine stunde mit der App
Omega hat geantwortet 7. Dezember 2021

Hello Finishing Touches Group,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team