O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Rezensionen (559)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
22. Oktober 2021

Super convenient app. I used to set it up manually through code but this app so much easier. Support team is top notch. Definitely 5 stars :)

eTalad
Laos
44 minuten mit der App
Omega hat geantwortet 24. Oktober 2021

Hello eTalad!

We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!

7. Juni 2022

Tracy is super helpful, responsive, and patient in helping us customizing our initial setup! Top-notch customer service!

Mpact
Vietnam
41 minuten mit der App
Omega hat geantwortet 8. Juni 2022

Thank you so much for your sharing 👏👏👏! Our team, especially Tracy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

22. Februar 2020

App works well. We find that it helps customers have confidence in choosing our products when they can talk to a real person.

Upfront Cosmetics
Kanada
41 minuten mit der App
10. April 2020

NUL. Si vous avez plusieurs pages Facebook, l'application ouvre le Live Chat sur n'importe laquelle. Du coup si vous avez des visiteurs qui ont des questions, ils voient une page Facebook qui n'a rien à voir avec votre site. Ce BUG est à corriger d'urgence !

CLUB VIP France | Boutique Officielle.
Frankreich
Etwa 19 stunden mit der App
Omega hat geantwortet 10. April 2020

Hello,
Thanks for your feedback!
The application can only connect to a single Facebook page to configure, so it depends on the page you are setting up.
I have checked and found you are using another fb chat application at the same time. I think there is conflict with facebook sdk on your store.
Please contact us again to resolve this issue.

Regards,
Kien

15. August 2022

Truly flawless. The best customer support I ever experienced........................................

NorthSheep Sverige
Niederlande
38 minuten mit der App
Omega hat geantwortet 16. August 2022

We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

27. Dezember 2020

Quick install, Support multi-language, It works well.
_____________________________________________________________

FirstStories
Israel
37 minuten mit der App
19. Februar 2022

Just set up this great app. Easy to do. I had one small thing I needed sorting out...I was setting the time that the chat button displays on my site and didn't realise it was a 24hour clock. I got in touch with Omega via their chat and they responded immediately (on a Sunday). They helped me get it sorted out straight away. Very impressed with app and quickness of support. Thanks guys.

Knitting Utopia
Vereinigtes Königreich
37 minuten mit der App
Omega hat geantwortet 20. Februar 2022

Hi Knitting Utopia

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

26. Januar 2020

great app..i receive the messages immediately!..now i can response to inquiries immediately. thanks for this

The Kamera Guy
Vereinigte Staaten
37 minuten mit der App
17. November 2021

So far so good! Looking for connectivity and notifications should anyone need support in the moment while they're making a purchase.

Equippt - Home Based Gym
Kanada
32 minuten mit der App
Omega hat geantwortet 17. November 2021

Hi Equippt - Home Based Gym,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

7. Juni 2022

so far is the easiest and free messenger app on shopify. quiet ok to use and service person is very supportive.

Spark Up Asia
Sonderverwaltungsregion Hongkong
31 minuten mit der App
Omega hat geantwortet 8. Juni 2022

You rock! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀