Calificación general
4,8
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
7 de junio de 2022

I use Facebook to communicate with lots of customers so it was a no brainer to get this app since it would integrate with my business needs perfectly. While setting up the app I ran into some problems and Carlos helped me out, turned out I did everything right and there was just a simple upgrade they needed to do. Everything was perfect and now my site is flowing the way it needs to be Thanks for such an amazing app, and such great support

thankthewavemaker
Estados Unidos
28 minutos usando la aplicación
Omega respondió 8 de junio de 2022

We’re pleased that Carlos was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

4 de marzo de 2022

Diego from the Help Center was really helpful and responsive to my questions :) Very happy with this chat app.

The Posture Pal
Nueva Zelanda
27 minutos usando la aplicación
Omega respondió 6 de marzo de 2022

Hi The Posture Pal,

Thank you for taking the time to provide a rating and your compliment to Diego!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

16 de febrero de 2020

can you help me i all ready delete the app but the message button still in my shopify store i want to re install but the other button appear. now i delete again but still the 1 button of message logo cant erase pls help me

Stepania Shop
Filipinas
26 minutos usando la aplicación
Omega respondió 17 de febrero de 2020

Hello there,
Thanks for feedback!
I have checked, Our app not need to add script or code to theme so it's not the icon from our app, maybe it's script embed on theme or other app.
Our app not add script or code to theme.
If you can, please contact to email: contact@omegatheme.com
I'll check and remove this.

Regards,
Kien

23 de junio de 2021

We are glad to be able to chat with our customers live with this app. Also, really helpful Omega customers support team.

Carolinashop.lt
Lituania
25 minutos usando la aplicación
7 de diciembre de 2021

It is very easy to set up and works pretty well on my site. The team members are so kind and they always respond very soon to solve my question. High recommend!

DELOMO
Estados Unidos
25 minutos usando la aplicación
Omega respondió 7 de diciembre de 2021

Hi DELOMO,

Thank you so much for your review!
I am so glad to hear that the app is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Best regards,
Kaylee - Omega Team

17 de agosto de 2022

Exceptional customer support. Always feel welcome. Very rare these days! Highly recommend...........

NorthSheep Eesti
Lituania
21 minutos usando la aplicación
Omega respondió 17 de agosto de 2022

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!
Thanks,
Lynn

12 de febrero de 2020

I was looking for ways for my customers to provide feedbacks or enquire help from me. I think this app will be a great help to boost my business. Great job.

E-E Goods Republic
Singapur
12 minutos usando la aplicación
25 de diciembre de 2021

We had been looking for live chat app with customization options and this app has it all. Great customization options and very user friendly!

Zaytun Vitamins
Estados Unidos
6 minutos usando la aplicación
Omega respondió 26 de diciembre de 2021

Hello Zaytun Vitamins!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

21 de febrero de 2022

Excelente aplicación! funciona perfecto. Lo recomiendo ampliamente para que lo integren en sus tiendas.

DluchiUSACaribe
Estados Unidos
6 minutos usando la aplicación
Omega respondió 22 de febrero de 2022

Hola DluchiUSACaribe,

Estamos encantados de saber que te gusta usar nuestra aplicación. Muchas gracias por tu revisión. Continuaremos brindando una excelente experiencia a nuestros usuarios. No dude en ponerse en contacto con nosotros si tiene alguna pregunta.
Todo lo mejor!
Kaylee - Equipo Omega

7 de febrero de 2020

Thanks to this app. It is a great help. Thanks to the people behind this. Thank you! It is recommendable!

ADS General Store
Canadá