Avis (498)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
24 août 2022

Always responsive, available and even jumped onto a Google Meet to look through my website and look through how the app looked and functioned. Great team that care a lot about their product.

Pooch Pawfect
Royaume-Uni
24 jours d’utilisation de l’application
Omega a répondu 25 août 2022

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
The Omega support team

23 août 2019

Muito bom esse aplicativo, a pessoa deixa mensagem na própria página e não precisa sair. Há tempos procurava um app assim!!!

Presentes do Mundo
Brésil
23 jours d’utilisation de l’application
20 septembre 2019

Really helpful. Now I can manage all my chats via Facebook easily. No need for another app. Awesomeeee

Choco Mania PH
Philippines
22 jours d’utilisation de l’application
4 novembre 2019

it is a very useful and powerful free app to replace with the paid apps. thanks a lot for making this app.

FurryPawExpert™
Malaisie
22 jours d’utilisation de l’application
28 avril 2020

Mobile user's click on it, it doesn't open. It sends random messages through to us such as shop now, browse, get started. I presume this is happening when users click on the link. Users are commenting/apologising for sending random messages when all they do is click on the icon.

FiveFudge
Nouvelle-Zélande
21 jours d’utilisation de l’application
Omega a répondu 28 avril 2020

Hi there,

Thank you for taking the time to leave a review for us. I'm sorry to hear you weren't happy with our Facebook app.

I may know these are auto response settings from your Facebook page, not the settings from the app. Please help us to check it in Facebook's settings.

If you need any support, please feel free to let us know.
Regards,
Kaylee

30 mars 2020

Very Great app' ! Looks very good on my shop :)

And a very responsive customer service! I recommend without hesitation.

SUPERCAPS®
France
21 jours d’utilisation de l’application
9 mai 2022

I used this app in our company website and it's really nice and easy to use the app is very good because it helps to communicate with our customer. Highly recommended to every shopify store :) Special thanks to Ms. Joy from the support, very kind and she help me with my problem. 10/10 for the support team <3

Radico
Philippines
21 jours d’utilisation de l’application
Omega a répondu 10 mai 2022

Thank you for the fantastic review. We're thrilled to hear you're enjoying our Facebook Messenger - Live Chat. Joy is one of our support team's superstars, and we're thrilled that she was able to help you. We'll make sure to forward your warm remarks to Joy, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community!
Omega Facebook Messenger - Live Chat support team

16 mars 2022

Very great job. Support is the high level. Thank you My chat is working on web-site very good. Thank you Malak.

Yavorskyy
Thaïlande
21 jours d’utilisation de l’application
Omega a répondu 17 mars 2022

Hi Yavorskyy

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

13 novembre 2019

i used this app to help our customers who many have issues, questions or concerns regarding our products. As soon as we installed, our first customer arrived with a question on how to order. Great app!

Raasheed W.
www.eliotgrey.com

Eliot Grey
États-Unis
21 jours d’utilisation de l’application
10 août 2019

its simply very useful and effective. I use it for my business communication and it work awesomely well.

asheers4u
Inde
20 jours d’utilisation de l’application