Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
15 août 2022

Great service. I used this app for Facebook messenger and they helped me set up the widget in no time.

Phong Cách Xanh
Viêt Nam
Environ une heure d’utilisation de l’application
Omega a répondu 16 août 2022

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

17 octobre 2019

goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

gogstyle
Arabie saoudite
Environ une heure d’utilisation de l’application
23 mars 2022

Super quick help from Diego about customization of the chat widget and adding instagram as a chat option! Thank you!

La Nadia Jewels
États-Unis
Environ une heure d’utilisation de l’application
Omega a répondu 28 mars 2022

Hello La Nadia Jewels!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

22 octobre 2021

Super convenient app. I used to set it up manually through code but this app so much easier. Support team is top notch. Definitely 5 stars :)

eTalad
Laos
44 minutes d’utilisation de l’application
Omega a répondu 24 octobre 2021

Hello eTalad!

We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!

7 juin 2022

Tracy is super helpful, responsive, and patient in helping us customizing our initial setup! Top-notch customer service!

Mpact
Viêt Nam
41 minutes d’utilisation de l’application
Omega a répondu 8 juin 2022

Thank you so much for your sharing 👏👏👏! Our team, especially Tracy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

22 février 2020

App works well. We find that it helps customers have confidence in choosing our products when they can talk to a real person.

Upfront Cosmetics
Canada
41 minutes d’utilisation de l’application
10 avril 2020

NUL. Si vous avez plusieurs pages Facebook, l'application ouvre le Live Chat sur n'importe laquelle. Du coup si vous avez des visiteurs qui ont des questions, ils voient une page Facebook qui n'a rien à voir avec votre site. Ce BUG est à corriger d'urgence !

CLUB VIP France | Boutique Officielle.
France
Environ 19 heures d’utilisation de l’application
Omega a répondu 10 avril 2020

Hello,
Thanks for your feedback!
The application can only connect to a single Facebook page to configure, so it depends on the page you are setting up.
I have checked and found you are using another fb chat application at the same time. I think there is conflict with facebook sdk on your store.
Please contact us again to resolve this issue.

Regards,
Kien

15 août 2022

Truly flawless. The best customer support I ever experienced........................................

NorthSheep Sverige
Pays-Bas
38 minutes d’utilisation de l’application
Omega a répondu 16 août 2022

We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

27 décembre 2020

Quick install, Support multi-language, It works well.
_____________________________________________________________

FirstStories
Israël
37 minutes d’utilisation de l’application
19 février 2022

Just set up this great app. Easy to do. I had one small thing I needed sorting out...I was setting the time that the chat button displays on my site and didn't realise it was a 24hour clock. I got in touch with Omega via their chat and they responded immediately (on a Sunday). They helped me get it sorted out straight away. Very impressed with app and quickness of support. Thanks guys.

Knitting Utopia
Royaume-Uni
37 minutes d’utilisation de l’application
Omega a répondu 20 février 2022

Hi Knitting Utopia

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team