Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 17 décembre 2019

button does not work on mobile. appear but nothing happen when click on. boring app. .....................................

Dogsunflower
Viêt Nam
Environ une heure d’utilisation de l’application
Omega a répondu 17 décembre 2019

Dear Dogsunflower!

Thanks for your feedback. I have checked the issue and sent email. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the customer chat plugin will not render for users who are not logged into their Facebook account when they visit your website.
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Kind regards
Omega team

21 décembre 2019

No me deja conectar mi cuenta de facebook a la aplicacion, me sale erro de conexion y estoy conectado

Ellie&Alley
Espagne
35 minutes d’utilisation de l’application
Omega a répondu 22 décembre 2019

Hello there,

Thank for your feedback.

I checked and see it's working fine on front page your store.
I think there is some misunderstanding, So we hope that you will have more great experiences and have more new reviews in the future.

Please reach us by sending the email to contact@omegatheme.com, if you need any assistance and questions.

Thanks and best regards,
Omega Team

Modifié le 3 novembre 2019

Its a good app. Highly recomended. I encourage you to use this app. Its good for your start up business or your professional business.........

Fashionere
Indonésie
30 minutes d’utilisation de l’application
17 décembre 2019

"The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions." But on facebook is marked for any age, and I've checked countless times

Eletronics Hub
Brésil
17 minutes d’utilisation de l’application
Omega a répondu 17 décembre 2019

Thanks for your feedback. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the customer chat plugin will not render for users who are not logged into their Facebook account when they visit your website.
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Kind regards
Omega team

Modifié le 28 mars 2022

Last update destroyed the plugin. The system selected arbitrary the facebook page to connect to my store and I can't change it.
Completely useless.

Sherelynn Boutique
États-Unis
9 minutes d’utilisation de l’application
Omega a répondu 28 mars 2022

Dear everyone at Sherelynn Boutique,
Thank you for taking the time to leave us feedback,
First of all, I am so sorry for any inconvenience that may have caused you. I would be grateful if you could give us another to work with you and support your business.
Our support agents Malak and Joy have just contacted you via email and WhatsApp to assist you to resolve issues with Facebook Messenger - Live Chat. Could you please check your email to get our support quickly? Our team is willing to help you.
Look forward to hearing from you.
Thank you for your consideration and understanding.
Best regards,
Kaylee from Omega team

10 mai 2017

Doesn't work and the support team didn't bother getting back to me when I asked for help

London Lingerie Store
Royaume-Uni
7 minutes d’utilisation de l’application
Omega a répondu 22 juin 2020

Hi there,

Thanks for your feedback and we are sorry to hear about your bad experience,
Even though this case happened for few years ago, but we still would like to raise our concern as we always put our customers on top priority. We are sure that our team has reached you with your case and would like to support you if you reinstalled the app.

If you need any assistance from us for our other apps, feel free to contact us.
Kind regards,
Kaylee

7 février 2020

Thanks to this app. It is a great help. Thanks to the people behind this. Thank you! It is recommendable!

ADS General Store
Canada
26 mars 2024

Sunshine Sparkle Boutique
États-Unis
11 jours d’utilisation de l’application
Omega a répondu 30 mars 2024

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We're thrilled to hear that you're satisfied with our Omega Facebook Messenger Chat app. Your feedback means a lot to us, and we're here to ensure your continued satisfaction. If you have any further questions or need assistance in the future, please feel free to reach out. We're always happy to help! 🌟

18 février 2024

Frank and Carol's
Philippines
Environ 21 heures d’utilisation de l’application
Omega a répondu 19 février 2024

🌟 Thank you for the 5-star rating! We're thrilled to have provided you with a top-notch experience. If there's ever anything more we can do to enhance your satisfaction or if you have additional feedback, please don't hesitate to let us know. Your support means the world to us! 🚀😊 #FiveStarExperience

13 janvier 2024

oświetlamy24
Pologne
13 jours d’utilisation de l’application
Omega a répondu 15 janvier 2024

⭐️⭐️⭐️⭐️⭐️ Thank you for the 5-star rating! If there's anything more we can do for you or if you have additional feedback, feel free to let us know. We're here to help! 🌟😊