Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
20 septembre 2021

This is good and very simple to use application. But most important is great support team. They are really fastest guys and happy to help. We are strongly recommend this app.

PaintAccess.com.au
Australie
Presque 3 ans d’utilisation de l’application
Omega a répondu 21 septembre 2021

Hi PaintAccess.com.au

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team

Modifié le 27 décembre 2020

The app is amazing and so easy to use, it saves me a lot of time and it keeps all my customer messages in one place, I really like it. And the customers support guys are very nice and helpful

TyredPetz
Royaume-Uni
Presque 3 ans d’utilisation de l’application
4 mars 2021

Very useful program, the service is also very good, their customer service can always help me solve the problem in a very short time. It is also very convenient to use, it is very convenient to use this program to communicate with customer service

BlackSoldierDesigns
Chine
Presque 3 ans d’utilisation de l’application
Modifié le 10 avril 2020

Doesn't seem to be working today. Not sure if the app broke down, or something like that. Reliability is important.

Works perfectly again after some tweaks to whitelist my website on facebook page.

Inter Rice Asia
Singapour
Plus de 2 ans d’utilisation de l’application
Omega a répondu 10 avril 2020

Hello,
Thanks for feed our app!
I have checked and see the issue: "Refused to display" from facebook api.
I think the issue due fb page missing whitelist domain or setup private age, country restrict
for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/
for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Regards,
Kien

19 mai 2022

Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!

Kimby's Apparel
Philippines
Plus de 2 ans d’utilisation de l’application
Omega a répondu 19 mai 2022

Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰

6 juin 2022

Great customer support and helped me solve the app issues. The customer service response was also fast.

Deskbird
Nouvelle-Zélande
Plus de 2 ans d’utilisation de l’application
Omega a répondu 7 juin 2022

We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰
Much appreciated,
_The Omega support team_

4 août 2021

Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!

neoplantorg
Hongrie
Plus de 2 ans d’utilisation de l’application
Omega a répondu 4 août 2021

Hi Neoplantorg,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Omega Team

22 novembre 2021

This app is great! It allow our customers to have a quick assistance while they are shopping. It reduce the hassle of contacting the support team.

Squidpoxy
Canada
Plus de 2 ans d’utilisation de l’application
Omega a répondu 22 novembre 2021

Hello Squidpoxy!

The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team

18 novembre 2021

Easy to set up and convenient. Have been looking for an app that will work perfect for my webpage. The previous app that I downloaded did not work perfectly.

Titan Badminton
Malaisie
Plus de 2 ans d’utilisation de l’application
Omega a répondu 18 novembre 2021

Hi Titan Badminton!

Thank you for sharing your experience while using our app. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us!
Kaylee - Omega Team

22 septembre 2021

Very helpful and speedy customer service - I had trouble with installation, but was guided through very quickly

Her Hands
Australie
Environ 2 ans d’utilisation de l’application
Omega a répondu 23 septembre 2021

Hi Her Hands,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team