Omega Messenger, WhatsApp Chat
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Doesn't seem to be working today. Not sure if the app broke down, or something like that. Reliability is important.
Works perfectly again after some tweaks to whitelist my website on facebook page.
Hello,
Thanks for feed our app!
I have checked and see the issue: "Refused to display" from facebook api.
I think the issue due fb page missing whitelist domain or setup private age, country restrict
for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/
for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login
Regards,
Kien
The support were really quick response and nice UX for the user. Really good and easy to use that app.
Hi Apolo Stationery Myanmar,
Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!
Kaylee - Omega team
Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!
Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰
We had been looking for live chat app with customization options and this app has it all. Great customization options and very user friendly!
Hello Zaytun Vitamins!
I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app. We will not be able to stand in this market for this long without customers like you.
If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team
Good customer service! And useful. I really recommend this APP. By using it, it will helps your business grow up!
We’d like to thank you again for taking the time to write this review of our PingMe Facebook Messenger Chat app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.
Great customer support and helped me solve the app issues. The customer service response was also fast.
We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰
Much appreciated,
_The Omega support team_
I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.
Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
This application provides me with a very convenient chat function. I no longer need to use the traditional mailbox to communicate with customers, and I have to wait for several days.
Hi crealityvip,
Thank you so much for your 5-star review! We will share your feedback with the team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!
Hi Neoplantorg,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Omega Team
This app is great! It allow our customers to have a quick assistance while they are shopping. It reduce the hassle of contacting the support team.
Hello Squidpoxy!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team