Omega Facebook Messenger Chat , 473 avis

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
    431
  • 4 % des avis sont des avis à 4 étoiles
    17
  • 2 % des avis sont des avis à 3 étoiles
    9
  • 1 % des avis sont des avis à 2 étoiles
    3
  • 3 % des avis sont des avis à 1 étoiles
    13
17 décembre 2019

"The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions." But on facebook is marked for any age, and I've checked countless times

Eletronics Hub
Brésil
17 minutes d’utilisation de l’application
Omega a répondu 17 décembre 2019

Thanks for your feedback. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the customer chat plugin will not render for users who are not logged into their Facebook account when they visit your website.
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Kind regards
Omega team

Modifié le 28 mars 2022

Last update destroyed the plugin. The system selected arbitrary the facebook page to connect to my store and I can't change it.
Completely useless.

Sherelynn Boutique
États-Unis
9 minutes d’utilisation de l’application
Omega a répondu 28 mars 2022

Dear everyone at Sherelynn Boutique,
Thank you for taking the time to leave us feedback,
First of all, I am so sorry for any inconvenience that may have caused you. I would be grateful if you could give us another to work with you and support your business.
Our support agents Malak and Joy have just contacted you via email and WhatsApp to assist you to resolve issues with Facebook Messenger - Live Chat. Could you please check your email to get our support quickly? Our team is willing to help you.
Look forward to hearing from you.
Thank you for your consideration and understanding.
Best regards,
Kaylee from Omega team

10 mai 2017

Doesn't work and the support team didn't bother getting back to me when I asked for help

London Lingerie Store
Royaume-Uni
7 minutes d’utilisation de l’application
Omega a répondu 22 juin 2020

Hi there,

Thanks for your feedback and we are sorry to hear about your bad experience,
Even though this case happened for few years ago, but we still would like to raise our concern as we always put our customers on top priority. We are sure that our team has reached you with your case and would like to support you if you reinstalled the app.

If you need any assistance from us for our other apps, feel free to contact us.
Kind regards,
Kaylee

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