전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2022년 6월 7일

I use Facebook to communicate with lots of customers so it was a no brainer to get this app since it would integrate with my business needs perfectly. While setting up the app I ran into some problems and Carlos helped me out, turned out I did everything right and there was just a simple upgrade they needed to do. Everything was perfect and now my site is flowing the way it needs to be Thanks for such an amazing app, and such great support

thankthewavemaker
미국
앱 사용 기간 1년 초과
답글 Omega개 2022년 6월 8일

We’re pleased that Carlos was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

2021년 7월 28일

Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.

BAKES SAIGON
베트남
앱 사용 기간 1년 초과
답글 Omega개 2021년 7월 28일

Hi BAKES SAIGON,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

2021년 3월 1일

I've tested a few apps this is definitely one of the simplest, also great customer service. Will continue to use thanks!

KS Boardriders | Philippines Online Branded Clothes & Surf Shop
필리핀
앱 사용 기간 대략 1년
2020년 8월 30일

This is a very very helpful and usful app. What's more, when I got some problem with this app and did't know how to do, I asked them for help via email and they sent a super fast reply which helped me handled my problem immediately! Thank you so much!

GEO KNIFE
중국
앱 사용 기간 대략 1년
2023년 3월 29일

We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!

Armstrong Health
영국
앱 사용 기간 대략 1년
답글 Omega개 2023년 3월 30일

Hi! thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and support service as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

2022년 10월 28일

I'd like to say it's a great app, it can really help assist us with pre-sales problems and improve the customer experience. Highly recommended. And thanks a lot for the help from Rosie and her team.

BEZGAR
중국
앱 사용 기간 대략 1년
답글 Omega개 2022년 10월 30일

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

2022년 4월 11일

We just started using this app on our website. It's a nice addition. We had a few questions and the team responded to them in a quick matter

Magic Resin USA
미국
앱 사용 기간 대략 1년
답글 Omega개 2022년 4월 12일

You rock Magic Resin USA! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

2022년 4월 22일에 편집됨

Malak was very helpful with my enquiries, thank you for fixing the issue for us. very responsive and helpful

MY NATURI
말레이시아
앱 사용 기간 대략 1년
답글 Omega개 2022년 4월 4일

Hi MY NATURI,

Thank you for your review! I’m so glad to hear that you are happy with our app.
We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track.

Let me know if there is anything else we can do to make your experience even better.
All the best,
Kaylee - Omega Team

2019년 11월 5일

This tool was easy to install and will be very helpful in responding to customer questions. Kudos to the app developers!

ecologic ecoshop
미국
앱 사용 기간 대략 1년
2022년 12월 15일

I recently had a great experience with the chat support team for a company I was using. The support agent was very friendly and helpful and was able to quickly resolve my issue. They were patient and took the time to explain things to me in a way that was easy to understand. Overall, I was very impressed with the level of service and support provided by the chat team. I would definitely recommend using this method of support for any issues or questions you may have.

Rubysta
미국
앱 사용 기간 대략 1년
답글 Omega개 2022년 12월 15일

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗