Omega Facebook Messenger Chat , 480 vurderinger
Raffiner
-
Etter vurdering
Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.
Hi BAKES SAIGON,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
I've tested a few apps this is definitely one of the simplest, also great customer service. Will continue to use thanks!
This is a very very helpful and usful app. What's more, when I got some problem with this app and did't know how to do, I asked them for help via email and they sent a super fast reply which helped me handled my problem immediately! Thank you so much!
We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!
Hi! thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and support service as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
I'd like to say it's a great app, it can really help assist us with pre-sales problems and improve the customer experience. Highly recommended. And thanks a lot for the help from Rosie and her team.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
We just started using this app on our website. It's a nice addition. We had a few questions and the team responded to them in a quick matter
You rock Magic Resin USA! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀
Malak was very helpful with my enquiries, thank you for fixing the issue for us. very responsive and helpful
Hi MY NATURI,
Thank you for your review! I’m so glad to hear that you are happy with our app.
We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track.
Let me know if there is anything else we can do to make your experience even better.
All the best,
Kaylee - Omega Team
This tool was easy to install and will be very helpful in responding to customer questions. Kudos to the app developers!
I recently had a great experience with the chat support team for a company I was using. The support agent was very friendly and helpful and was able to quickly resolve my issue. They were patient and took the time to explain things to me in a way that was easy to understand. Overall, I was very impressed with the level of service and support provided by the chat team. I would definitely recommend using this method of support for any issues or questions you may have.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Very nice application and customizable at will. It stopped working without me knowing why, but the support team solved my problem very quickly. Thanks to the whole team.
Hi Le Vintage Illuminé
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team