Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
20 september 2021

This is good and very simple to use application. But most important is great support team. They are really fastest guys and happy to help. We are strongly recommend this app.

PaintAccess.com.au
Australië
Bijna 3 jaar gebruiken de app
Omega heeft geantwoord 21 september 2021

Hi PaintAccess.com.au

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team

Bewerkt 27 december 2020

The app is amazing and so easy to use, it saves me a lot of time and it keeps all my customer messages in one place, I really like it. And the customers support guys are very nice and helpful

TyredPetz
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
4 maart 2021

Very useful program, the service is also very good, their customer service can always help me solve the problem in a very short time. It is also very convenient to use, it is very convenient to use this program to communicate with customer service

BlackSoldierDesigns
China
Bijna 3 jaar gebruiken de app
8 juni 2023

Good customer service! And useful. I really recommend this APP. By using it, it will helps your business grow up!

4URDIY
China
Meer dan 2 jaar gebruiken de app
Omega heeft geantwoord 8 juni 2023

We’d like to thank you again for taking the time to write this review of our PingMe Facebook Messenger Chat app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

Bewerkt 10 april 2020

Doesn't seem to be working today. Not sure if the app broke down, or something like that. Reliability is important.

Works perfectly again after some tweaks to whitelist my website on facebook page.

Inter Rice Asia
Singapore
Meer dan 2 jaar gebruiken de app
Omega heeft geantwoord 10 april 2020

Hello,
Thanks for feed our app!
I have checked and see the issue: "Refused to display" from facebook api.
I think the issue due fb page missing whitelist domain or setup private age, country restrict
for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/
for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Regards,
Kien

19 mei 2022

Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!

Kimby's Apparel
Filipijnen
Meer dan 2 jaar gebruiken de app
Omega heeft geantwoord 19 mei 2022

Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰

6 juni 2022

Great customer support and helped me solve the app issues. The customer service response was also fast.

Deskbird
Nieuw-Zeeland
Meer dan 2 jaar gebruiken de app
Omega heeft geantwoord 7 juni 2022

We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰
Much appreciated,
_The Omega support team_

25 november 2021

This application provides me with a very convenient chat function. I no longer need to use the traditional mailbox to communicate with customers, and I have to wait for several days.

crealityvip
China
Meer dan 2 jaar gebruiken de app
Omega heeft geantwoord 25 november 2021

Hi crealityvip,

Thank you so much for your 5-star review! We will share your feedback with the team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

4 augustus 2021

Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!

neoplantorg
Hongarije
Meer dan 2 jaar gebruiken de app
Omega heeft geantwoord 4 augustus 2021

Hi Neoplantorg,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Omega Team

22 november 2021

This app is great! It allow our customers to have a quick assistance while they are shopping. It reduce the hassle of contacting the support team.

Squidpoxy
Canada
Meer dan 2 jaar gebruiken de app
Omega heeft geantwoord 22 november 2021

Hello Squidpoxy!

The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team