O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Recenzje (559)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
28 czerwiec 2021

I hardly ever write bad reviews but the support is horrible and SUPER slow. It's been 5 days now and I still have an unresolved issue in which case the app is not even working for me at the moment. I am happy to remove the review if someone can please help me.

Doggie of the Day
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Omega odpowiedział(a) 28 czerwiec 2021

Hello there!
Thanks for taking your time to let us know about your experience and we are sorry about the delay due to the weekend. Our team has reached you again after ...

20 marzec 2020

App suddenly stopped working! I noticed that the replies here are that the FB page settings have age restrictions but I can assure that my page has no age restrictions. Very frustrating and I hated to delete it as I spent time to set it up with the color matching to my store, but I had no choice.

Drip4Men™
Zjednoczone Emiraty Arabskie
Około 2 miesiące korzystania z aplikacji
Omega odpowiedział(a) 20 marzec 2020

Hello there,
Thanks for your feedback!
When accessing Facebook, there is an error message "Sorry, something went wrong. We're working on getting this fixed as soon as we can. ...

20 maj 2020

Chat function not working on my store. Reached out for support but have heard nothing yet. Will update rating when solved.

sunroom
Kanada
Około miesiąca korzystania z aplikacji
Omega odpowiedział(a) 20 maj 2020

Hello,
Thanks for your feedback!
I have responded to your email 2 days ago, please check email sunroomplantwares@gmail.com

I have checked and see the issue: "Refused to ...

28 kwiecień 2020

Mobile user's click on it, it doesn't open. It sends random messages through to us such as shop now, browse, get started. I presume this is happening when users click on the link. Users are commenting/apologising for sending random messages when all they do is click on the icon.

FiveFudge
Nowa Zelandia
21 dni korzystania z aplikacji
Omega odpowiedział(a) 28 kwiecień 2020

Hi there,

Thank you for taking the time to leave a review for us. I'm sorry to hear you weren't happy with our Facebook app.

I may know these are auto response settings from ...

Edytowano 1 styczeń 2020

it is not working for many days now and no one is responding to my PLEA FOR HElP, I NEED SPEEDY ASSISTance please

EVERYTHING TRENDY FASHION & MORE
Jamajka
12 dni korzystania z aplikacji
Omega odpowiedział(a) 1 styczeń 2020

Thanks for your feedback. The cause may be Facebook page missing whitelist domain or setup private age, country restrict. If you reinstall our app, we can check the issue.
...

10 kwiecień 2020

NUL. Si vous avez plusieurs pages Facebook, l'application ouvre le Live Chat sur n'importe laquelle. Du coup si vous avez des visiteurs qui ont des questions, ils voient une page Facebook qui n'a rien à voir avec votre site. Ce BUG est à corriger d'urgence !

CLUB VIP France | Boutique Officielle.
Francja
Około 19 godzin korzystania z aplikacji
Omega odpowiedział(a) 10 kwiecień 2020

Hello,
Thanks for your feedback!
The application can only connect to a single Facebook page to configure, so it depends on the page you are setting up.
I have checked and ...

2 marzec 2022

There are tons of bugs with this app. It doesn't make sense this app has 4.9stars because nothing is working. Most of these reviews must be fake. First of all, the chat bubble takes a full 9 seconds to load and support says this can't be fixed. Customizing the bubble or settings does not work. An error message pops up when you try to send a message through the chat bubble. The Mobile bubble ...

Jiby Dog Crew
Stany Zjednoczone
Około 9 godzin korzystania z aplikacji
Omega odpowiedział(a) 3 marzec 2022

Hello Jiby Dog Crew Team,

Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.

Recently, Facebook has made some ...

9 maj 2020

No html code so will only work on a shopify store, so useless as the shopify store is rubbish. No customer support, so I installed a free one from a different company.

Elite 3D
Wielka Brytania
Około godziny korzystania z aplikacji
Omega odpowiedział(a) 10 maj 2020

Hi there,

Thanks for taking the time to leave a review for us, I'm sorry to hear that you've been having trouble with our app. Our app auto-detects and displays on your store ...

Edytowano 17 grudzień 2019

button does not work on mobile. appear but nothing happen when click on. boring app. .....................................

Dogsunflower
Wietnam
Około godziny korzystania z aplikacji
Omega odpowiedział(a) 17 grudzień 2019

Dear Dogsunflower!

Thanks for your feedback. I have checked the issue and sent email. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your ...

17 grudzień 2019

"The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions." But on facebook is marked for any age, and I've checked countless times

Eletronics Hub
Brazylia
17 minut korzystania z aplikacji
Omega odpowiedział(a) 17 grudzień 2019

Thanks for your feedback. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the ...