Classificação geral
4,8
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
6 de novembro de 2023

His service is great

Telgeoot
Estados Unidos
3 dias usando o app
Omega deixou uma resposta 9 de novembro de 2023

We're delighted to hear that you found our service great! Your satisfaction is our priority. If you ever need assistance in the future, we're here for you. Thank you for your kind words! 😊🌟

18 de julho de 2023

Helpful support team. Hope this app goes well in our store. Helpful support team. Hope this app goes well in our store.

Moonkie
Hong Kong, RAE da China
Aproximadamente 8 horas usando o app
Omega deixou uma resposta 20 de julho de 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

Data de edição: 22 de maio de 2023

This app did not work properly for me. when installed my product pictures were not visible, reinstalled twice but would not work properly with Electron theme. customer Support was no help at all. Their best troubleshooting method was to reinstall the app.....wow.

Spy Fox Gadgets Inc.
Estados Unidos
Aproximadamente 3 horas usando o app
Omega deixou uma resposta 22 de maio de 2023

Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your comment about the issue and our support team has reached you to help with this. Please check your email and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

25 de maio de 2023

It's like a virus! After removing this app it is still on my website and there is nothing to turn off or delete more! Don't recommend

Happy Pet Central Shop
Romênia
12 minutos usando o app
Omega deixou uma resposta 25 de maio de 2023

Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Regarding your comment, as per our check, you have just installed our app today and we still can see the app is still installed in your store. Please contact us via the live chat box in the app or email contact@omegatheme.com to describe more about the issue so we can support you with this situation.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

5 de junho de 2023

今天才發現,客戶傳訊息我都無法看到,想著要怎麼使用它的時候,joy突然傳訊息給我,即時發現我有這個問題,並非常快速的引導我,經過他的協助之下,Facebook Messenger‑實時聊天 才能順利使用

多夫
Taiwan
Aproximadamente 1 ano usando o app
Omega deixou uma resposta 6 de junho de 2023

你是多么可爱和甜蜜。🌞 我们的团队对你分享的关于我们的应用程序和支持服务的积极评价印象深刻。 🙏🏻😊🙏🏻😊🙏🏻😊。 让我们一起摇滚🔥🚀

29 de março de 2023

We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!

Armstrong Health
Reino Unido
Aproximadamente 1 ano usando o app
Omega deixou uma resposta 30 de março de 2023

Hi! thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and support service as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

6 de março de 2023

We have used this App 1 month. We need online chat tools to improve the customer service experience.
This App has many useful features and is very easy to set up. We also encountered problems during the use process, and their team was able to quickly help us solve them.

Zalap
China
7 meses usando o app
Omega deixou uma resposta 6 de março de 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

29 de março de 2023

She was very helpful and patient! Helped in getting what I needed done so that I can have a live chat on my page.

Diverse Society
Estados Unidos
6 meses usando o app
Omega deixou uma resposta 30 de março de 2023

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the PingMe Facebook Messenger Chat app!

3 de junho de 2020

Amazing customer service! Replied within minutes and helped using a step-by-step basis. They took the initiative to actually look through my website and figured out what was wrong (I had successfully downloaded the app, managed to connect my FB page, and had the icon but no chat bubble would appear).

SUPER easy to navigate through and STRAIGHT TO THE POINT.

Simple and user-friendly!

ROSE BAR
Canadá
Mais de 3 anos usando o app
24 de fevereiro de 2020

I just installed the app and so far so good. Very easy to integrate and self-explanatory. What I like the most about the app is that its free

InBody HQ
Coreia do Sul
Mais de 3 anos usando o app