Classificação geral
4,8
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
Data de edição: 21 de dezembro de 2019

i like this application, works very good, but please i would like to fix the icon on bottom left , may you please help me

Kaburra
Filipinas
Aproximadamente 3 horas usando o app
1 de abril de 2022

Works very well. Simple to use; I had a few niggles when installing but the Tech Help were quick and got on the case. Also live chat with support is excellent. Looking forward to seeing how it works!

High Performance Triggers
Estados Unidos
Aproximadamente 3 horas usando o app
Omega deixou uma resposta 4 de abril de 2022

Hi High Performance Triggers,

We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team

17 de dezembro de 2021

This is awesome app for fb live chat. I recommend this app to your shopify websites . Good Job Omega

Beauty First Spa
Canadá
Aproximadamente 3 horas usando o app
Omega deixou uma resposta 19 de dezembro de 2021

Hi Beauty First Spa

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

2 de dezembro de 2021

Great app, great customer support. I prefer talking one-on-one with my customers so I was interested in switching from a chat bot to a live chat. I tried out this app because it uses Facebook Messenger which almost everyone (including myself) in my target market uses. It seamlessly links with Messenger and Shopify Inbox and makes chatting and following up with customers super easy. The support team offers a variety of contact options and is extremely responsive.

Chonky Bois
Austrália
Aproximadamente 3 horas usando o app
Omega deixou uma resposta 3 de dezembro de 2021

Hi Chonky Bois,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

20 de março de 2022

It's okay but definitely not mobile friendly, looks good and works perfectly for the website on a desktop. On the mobile device it's huge and zooms in when you're typing a message.

Belprods
Estados Unidos
2 dias usando o app
Omega deixou uma resposta 20 de março de 2022

Dear everyone at Belprods team,
Thank you so much for sharing your feedback.
I am so sorry for any inconvenience that you have been through with the app.
Our support agent (Ms. Joy) has just contacted you via Whatsapp and followed this case through email also. Could you please check your email and Whatsapp to get our support quickly?
We're here to assist your case and hope you could give us another opportunity to work with you.
Look forward to hearing from you.
Thank you so much and wish you all the best.
Best regards,
Kaylee from Omega team

5 de maio de 2022

Facebook Messenger - Live Chat est facile à installer. Excellent support! Je recommande ce produit! A+

e-boardcanada
Canadá
Aproximadamente 2 horas usando o app
Omega deixou uma resposta 5 de maio de 2022

Je vous remercie pour vos aimables paroles. Nous vous remercions pour vos commentaires. C'est notre plaisir de fournir le meilleur service possible à nos clients, et nous sommes heureux que cet engagement se reflète dans votre expérience avec notre application et notre service d'assistance. Bonne journée!

11 de dezembro de 2019

The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions.
Please remove these limits to integrate FB Messenger to your website. Go to Page Settings

Magicolorart
Hong Kong, RAE da China
1 dia usando o app
20 de janeiro de 2022

Très pratique sur ma boutique je recommande de mettre un bouton messenger afin de conseiller au mieux vos clients

PIE TECHNOLOGIE
França
Aproximadamente 2 horas usando o app
Omega deixou uma resposta 20 de janeiro de 2022

Salut
Merci d’avoir pris le temps de partager cette note positive! Nous nous assurerons de partager cela avec l’équipe du magasin pour leur faire savoir qu’ils continueront le travail incroyable. N’hésitez pas à nous contacter si vous avez des questions.
Tous les meilleurs!
Kaylee - Équipe Omega

Kaylee - Omega Team

10 de março de 2022

This is exactly the plugin I need, and even better it has a very productive team. Very fast response and solved my problem very well, I highly recommend

Fomolooo
Hong Kong, RAE da China
Aproximadamente 2 horas usando o app
Omega deixou uma resposta 10 de março de 2022

Hi Fomolooo

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

4 de maio de 2022

I got a question, my chat room not display like what i setting, so I chat with customer service, they only reply in 10 mins! soooooo QUICKLY!!! and fix my problem, the customer service is Carlos, I really recommend this app and team for everybody!

YAWNGO
Taiwan
Aproximadamente 1 hora usando o app
Omega deixou uma resposta 4 de maio de 2022

Thanks for leaving our business a 5-star rating, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞
Cheers from Carlos