Omega Facebook Messenger Chat , 475 avaliações
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It is very easy to set up and works pretty well on my site. The team members are so kind and they always respond very soon to solve my question. High recommend!
Hi DELOMO,
Thank you so much for your review!
I am so glad to hear that the app is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.
Best regards,
Kaylee - Omega Team
Exceptional customer support. Always feel welcome. Very rare these days! Highly recommend...........
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!
Thanks,
Lynn
"The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions." But on facebook is marked for any age, and I've checked countless times
Thanks for your feedback. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the customer chat plugin will not render for users who are not logged into their Facebook account when they visit your website.
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login
Kind regards
Omega team
It's like a virus! After removing this app it is still on my website and there is nothing to turn off or delete more! Don't recommend
Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Regarding your comment, as per our check, you have just installed our app today and we still can see the app is still installed in your store. Please contact us via the live chat box in the app or email contact@omegatheme.com to describe more about the issue so we can support you with this situation.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team
I have NO idea why Facebook doesn't make their own app. I'm glad someone else put in the effort to make something so helpful.
Hi azul-labs-store
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Last update destroyed the plugin. The system selected arbitrary the facebook page to connect to my store and I can't change it.
Completely useless.
Dear everyone at Sherelynn Boutique,
Thank you for taking the time to leave us feedback,
First of all, I am so sorry for any inconvenience that may have caused you. I would be grateful if you could give us another to work with you and support your business.
Our support agents Malak and Joy have just contacted you via email and WhatsApp to assist you to resolve issues with Facebook Messenger - Live Chat. Could you please check your email to get our support quickly? Our team is willing to help you.
Look forward to hearing from you.
Thank you for your consideration and understanding.
Best regards,
Kaylee from Omega team
Doesn't work and the support team didn't bother getting back to me when I asked for help
Hi there,
Thanks for your feedback and we are sorry to hear about your bad experience,
Even though this case happened for few years ago, but we still would like to raise our concern as we always put our customers on top priority. We are sure that our team has reached you with your case and would like to support you if you reinstalled the app.
If you need any assistance from us for our other apps, feel free to contact us.
Kind regards,
Kaylee
We had been looking for live chat app with customization options and this app has it all. Great customization options and very user friendly!
Hello Zaytun Vitamins!
I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app. We will not be able to stand in this market for this long without customers like you.
If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team
Excelente aplicación! funciona perfecto. Lo recomiendo ampliamente para que lo integren en sus tiendas.
Hola DluchiUSACaribe,
Estamos encantados de saber que te gusta usar nuestra aplicación. Muchas gracias por tu revisión. Continuaremos brindando una excelente experiencia a nuestros usuarios. No dude en ponerse en contacto con nosotros si tiene alguna pregunta.
Todo lo mejor!
Kaylee - Equipo Omega
Thanks to this app. It is a great help. Thanks to the people behind this. Thank you! It is recommendable!