Helhetsomdöme
4,8
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
8 juni 2022

Very friendly and quick customer service. I just started using this app on my website. So, I am sure it will be a great help for my store.

Janae's Closet Boutique Shop
USA
8 månader användning av appen
Omega svarade 9 juni 2022

Thank you for the fantastic review. We're thrilled to hear that Facebook Messenger - Live Chat is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡

Cheers,
Omega Facebook Messenger - Live Chat team

6 mars 2023

We have used this App 1 month. We need online chat tools to improve the customer service experience.
This App has many useful features and is very easy to set up. We also encountered problems during the use process, and their team was able to quickly help us solve them.

Zalap
Kina
7 månader användning av appen
Omega svarade 6 mars 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

6 maj 2022

Superb Customer Support, Carlos was able to help me resolve my issue and was very knowledgeable about my request.

QuickWhipChargers
USA
7 månader användning av appen
Omega svarade 9 maj 2022

We're thrilled to hear that you find our app amazing and easy to use. 🤩 We appreciate you taking the time to leave this lovely review; that encourages us to keep working hard to offer good quality products.❣️ 💕 💞 Feel free to reach out any time if you have any questions or if we can help along the way. 🙌 🙌 🙌
Best wishes,
Carlos

28 april 2022

..................................................... Super of support .....................................................

store.bhealthy
Thailand
7 månader användning av appen
Omega svarade 28 april 2022

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks!
_Omega Facebook Messenger - Live Chat Support team_

16 mars 2022

I used this app to help my store conversions. Our team do not like the old traditional way to collect customers email address. This app successfully help us to connect with our customers' most like using social media-Facebook. And We expect to use it to increase our store conversion. The App development team is very helpful to solve our questions. We would like to try out more features.

Beauty Supplies
Hongkong SAR
7 månader användning av appen
Omega svarade 17 mars 2022

Hi Beauty Supplies

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

5 maj 2022

I encountered a problem that the message could not be displayed on the webpage. Thank you very much Joy for your help, which solved my problem. It's great!
Hope the speed of jumping to Facebook messages can be accelerated! That would be better.

榛娜斯童物
Taiwan
7 månader användning av appen
Omega svarade 5 maj 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 And we appreciate your feedback about the app! If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
Cheers,
Joy

21 september 2021

Chat is ok, I can only recommend it to anyone. It is much better than original one from FB. Works faster

shopvgeu
Bulgarien
7 månader användning av appen
Omega svarade 23 september 2021

Hi shopvgeu,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

19 september 2022

Excellent app, a very flexible app design. Also, customer support always speedily replies when we have any questions. The solutions/instructions are easy to follow and very helpful.

LORRAINE
Malaysia
7 månader användning av appen
Omega svarade 19 september 2022

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

18 oktober 2019

Easy to install, hoping to chat with customers soon! Wonderful solution, getting ready to sell!!!!!!!

Sartíe Solitaire
Nederländerna
7 månader användning av appen
8 juli 2020

A great application and very fast support. All issues resolved quickly. I am very happy with this app.

Gutlook Store
Brasilien
7 månader användning av appen