Omega Facebook Messenger Chat , 481 รีวิว

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 91% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
28 ตุลาคม 2022

I'd like to say it's a great app, it can really help assist us with pre-sales problems and improve the customer experience. Highly recommended. And thanks a lot for the help from Rosie and her team.

BEZGAR
จีน
ประมาณ 1 ปี ในการใช้แอป
Omega ตอบแล้ว 30 ตุลาคม 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

31 พฤษภาคม 2022

The application is good and help my customer to reach me out easily and the chat support is really nice and helpful

Kim King's Kitchen
ฟิลิปปินส์
ประมาณ 1 ปี ในการใช้แอป
Omega ตอบแล้ว 31 พฤษภาคม 2022

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

11 เมษายน 2022

We just started using this app on our website. It's a nice addition. We had a few questions and the team responded to them in a quick matter

Magic Resin USA
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Omega ตอบแล้ว 12 เมษายน 2022

You rock Magic Resin USA! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

แก้ไขเมื่อ 22 เมษายน 2022

Malak was very helpful with my enquiries, thank you for fixing the issue for us. very responsive and helpful

MY NATURI
มาเลเซีย
ประมาณ 1 ปี ในการใช้แอป
Omega ตอบแล้ว 4 เมษายน 2022

Hi MY NATURI,

Thank you for your review! I’m so glad to hear that you are happy with our app.
We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track.

Let me know if there is anything else we can do to make your experience even better.
All the best,
Kaylee - Omega Team

5 พฤศจิกายน 2019

This tool was easy to install and will be very helpful in responding to customer questions. Kudos to the app developers!

ecologic ecoshop
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
15 ธันวาคม 2022

I recently had a great experience with the chat support team for a company I was using. The support agent was very friendly and helpful and was able to quickly resolve my issue. They were patient and took the time to explain things to me in a way that was easy to understand. Overall, I was very impressed with the level of service and support provided by the chat team. I would definitely recommend using this method of support for any issues or questions you may have.

Rubysta
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Omega ตอบแล้ว 15 ธันวาคม 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

แก้ไขเมื่อ 31 ธันวาคม 2021

Very nice application and customizable at will. It stopped working without me knowing why, but the support team solved my problem very quickly. Thanks to the whole team.

Le Vintage Illuminé
ฝรั่งเศส
ประมาณ 1 ปี ในการใช้แอป
Omega ตอบแล้ว 4 มกราคม 2022

Hi Le Vintage Illuminé

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

5 สิงหาคม 2021

Great support. Great app. Response was so quick and our problem was solved easily by support staff. Thank you.

糀屋三左衛門
ญี่ปุ่น
ประมาณ 1 ปี ในการใช้แอป
Omega ตอบแล้ว 5 สิงหาคม 2021

Hi 糀屋三左衛門,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

6 ตุลาคม 2021

I have used this app on many stores and the staff is really nice and helpful. I recommend! App looks great on the store

PLUSH MY SKIN
ออสเตรเลีย
ประมาณ 1 ปี ในการใช้แอป
Omega ตอบแล้ว 6 ตุลาคม 2021

Hi PLUSH MY SKIN,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

30 ธันวาคม 2021

App works great - Really like the features - Still working on connecting to Mobile.. But the virtual assistant, Malak was very helpful and got me connected to support and collaborators.. Understand that every theme is different and may require some tweaks get working correctly however I am confident this is a great app once you get it running..

devildaves.com
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Omega ตอบแล้ว 30 ธันวาคม 2021

Hello devildaves.com,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Malak - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team