Omega Messenger, WhatsApp Chat
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A great application and very fast support. All issues resolved quickly. I am very happy with this app.
I've been contacted just after I deactivated the app with the proposal to support! All issues fixed! I am using and like the app! Thanks again!
Hi Residence Vape Shop
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
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I like this app very much! The customer service staff solved my problem quickly, highly recommend!!!!
You're Sharp! 👊 Thankssss the legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.
Thanks is Better to using this appexperience with Facebook Messenger ‑ Live Chat this app help other merchants decide whether to use this app.
Thank you. ...........................................................................................................................................................
Yayyyyy you rockkk!!💙💚💛🧡 Thanks big time for your kind words for Lynn's service. Let’s rock with OMEGA app🔥
Support from the developer has been awesome. We had to quickly switch from a different chat app that Shopify was zapping and tried a few out. Some others had bugs that annoy customers such as if you opened a chat then closed it, it'd re-open when you went to a different page view in the store. This one was nice and clean but we had an issue where it wouldn't work if a user wasn't logged in on their browser to Facebook. That's not a problem for desktop folks but many mobile users don't log in using their mobile browser and use the FB apps instead. Developer worked with us, lots of emails exchanged over the course of an hour or two, and we got that resolved by ensuring our FB page didn't have any country or age restrictions. Not only was the support timely, rapid and helpful, but keep in mind this is a free app! Can't ask for more. Would give this developer 10 stars if I could.
I love this app very usefull we use it everyday to communicate with our clients . Easy, fast and perfect.
Hi Les Parentales,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our app as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team
i just installed this apps just now..i hope this would help alot on my store..and let my customers message us instantly..thnks
Le temps de réponse a été très rapide, merci beaucoup !" . Pour résoudre cet aspect du problème, le temps de réponse donné était également très rapide et je commence à l'apprécier.
Hi MOOSTOY,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team