评论 (492)

整体评分
4.8
每个评分等级的数量
  • 91% 的评分是 5 星
  • 4% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2022年4月18日

Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan

LayCol
中国
9个月 人在使用应用
Omega已回复 2022年4月19日

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

2022年8月17日

Tracy is really a very professional person, she helped me a lot, solved all my problems, very patient and quick to reply to messages, love her so much, special thanks!

GearbestLite
香港特别行政区
9个月 人在使用应用
Omega已回复 2022年8月18日

We’re pleased that Tracy was able to resolve your issue quickly! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

2020年8月4日

Was looking around for an app that would help me connect better with my customers and allow me to clarify any immediate queries that they have! This app works so well and is easy to install, customise and use! Reached out to their customer support when it didn't seem to appear on my website and they rectified it within a few hours! Love this app and their prompt customer support!

Aumvry
新加坡
8个月 人在使用应用
编辑时间:2019年7月21日

hello! That's great from desktop view.
but i can't click with popup in mobile, please help, thank you!
immediate reply to help, all solved well now, great job!

WALUE Lighted Mirror
美国
8个月 人在使用应用
2021年8月3日

This app is very intuitive to use. The support is super responsive and resolves the issues in the shortest time possible. I highly recommend this app.

Gigatech Gadgets
菲律宾
8个月 人在使用应用
Omega已回复 2021年8月3日

Hi Gigatech Gadgets,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

2023年8月3日

I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.

LevanteShoes
澳大利亚
8个月 人在使用应用
Omega已回复 2023年8月6日

We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊

2021年2月2日

This app had an issue working with my current Shopify theme but the Omega tech team was able to quickly get it working. Great customer support : )

Fit 2 Fly
加拿大
8个月 人在使用应用
2022年9月23日

Great app (really user-friendly) with an even greater support team which is always fast and ready to help!

VIVID shop
立陶宛
8个月 人在使用应用
Omega已回复 2022年10月3日

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

2021年10月27日

Cocochine Coffee
Great app and amazing customer service. Have been using this app since the start of the website and I must say I am very happy with it
Highly recommend

Cocochine Coffee
澳大利亚
8个月 人在使用应用
Omega已回复 2021年10月27日

Hi Cocochine Coffee,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Omega Team

2021年3月3日

GREAT APP and even greater customer support. Tried other chat apps but this is just the easiest to use for my site. Had a minor issue and they help you out right away.

Country Galz
美国
8个月 人在使用应用