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Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!
Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰
Very good！！！！！！！！！
太好了！我们很高兴听到您对我们的Omega Facebook Messenger Chat应用非常满意！如果您有任何其他问题或需要帮助，请随时联系我们。我们随时为您提供帮助！🌟
I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.
Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
We have used this app for our Live Chat on our website for a long time. It works well, but does come with it's glitches. The good news is: the support is great. I will also mention that their privacy policy is unclear, which is worth noting. That being said, we have used this for months
Hi Parkit360,
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience with the privacy policy so that we can use your valuable feedback to deliver an even better experience for all users.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Best regards.
Kaylee from Omega team
It's an useful app, and it's what I'm looking for :)
This app can be used easily. I hope the team can develop more. Thanks the team :)
Una aplicación sencilla de usar. La versión gratuita cumple bien con lo básico necesario. Muy buen servicio de soporte. Respuestas rápidas y claras.
Eres mi ángel con un corazón bondadoso 🥰🥰 Nuestro equipo estuvo muy feliz de leer tus comentarios sobre la facilidad de configuración y el soporte rápido. Muchas GRACIAS 🤗
The help center is amazing! They try several solutions to solve my problem and it was super fast. The app is also great it works perfectly and almost all the chats that we have is converted to sells.
Thank you for your time to leave this review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Wonderful customer service provided by Malak and Joy. Amazing team and app. I would 100% recommend that others use this.
Woww! That’s so great to hear your feedback. I made sure that Malak & Joy got the recognition they deserved. They were very happy to read your review.
Hope to see you again! 🥰
AMAZING! they are fantastic in customer service specially JOYCE. they are always active to help.
I never had any issues with the app and highly recommend specially want to generate organic customers and be able to keep in touch with them directly.
Thank you so much for your fantastic review of the Omega Facebook Messenger Chat app! 🌟 We're thrilled to hear that Joyce provided excellent customer service and that our team was always ready to help when needed. It's great to know that the app is working well for you, helping you generate organic customers and maintain direct contact with them.
We appreciate your high recommendation and are glad that our app and service have met your expectations. If you have any more feedback or need further assistance as you continue to use the app, please don't hesitate to reach out. Thank you for choosing Omega Facebook Messenger Chat! 😊👍