整体评分
4.8
每个评分等级的数量
  • 91% 的评分是 5 星
  • 4% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2021年10月22日

Super convenient app. I used to set it up manually through code but this app so much easier. Support team is top notch. Definitely 5 stars :)

eTalad
老挝
44分钟 人在使用应用
Omega已回复 2021年10月24日

Hello eTalad!

We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!

2022年6月7日

Tracy is super helpful, responsive, and patient in helping us customizing our initial setup! Top-notch customer service!

Mpact
越南
41分钟 人在使用应用
Omega已回复 2022年6月8日

Thank you so much for your sharing 👏👏👏! Our team, especially Tracy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

2020年2月22日

App works well. We find that it helps customers have confidence in choosing our products when they can talk to a real person.

Upfront Cosmetics
加拿大
41分钟 人在使用应用
2020年4月10日

NUL. Si vous avez plusieurs pages Facebook, l'application ouvre le Live Chat sur n'importe laquelle. Du coup si vous avez des visiteurs qui ont des questions, ils voient une page Facebook qui n'a rien à voir avec votre site. Ce BUG est à corriger d'urgence !

CLUB VIP France | Boutique Officielle.
法国
大约19小时 人在使用应用
Omega已回复 2020年4月10日

Hello,
Thanks for your feedback!
The application can only connect to a single Facebook page to configure, so it depends on the page you are setting up.
I have checked and found you are using another fb chat application at the same time. I think there is conflict with facebook sdk on your store.
Please contact us again to resolve this issue.

Regards,
Kien

2022年8月15日

Truly flawless. The best customer support I ever experienced........................................

NorthSheep Sverige
荷兰
38分钟 人在使用应用
Omega已回复 2022年8月16日

We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

2020年12月27日

Quick install, Support multi-language, It works well.
_____________________________________________________________

FirstStories
以色列
37分钟 人在使用应用
2022年2月19日

Just set up this great app. Easy to do. I had one small thing I needed sorting out...I was setting the time that the chat button displays on my site and didn't realise it was a 24hour clock. I got in touch with Omega via their chat and they responded immediately (on a Sunday). They helped me get it sorted out straight away. Very impressed with app and quickness of support. Thanks guys.

Knitting Utopia
英国
37分钟 人在使用应用
Omega已回复 2022年2月20日

Hi Knitting Utopia

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

2020年1月26日

great app..i receive the messages immediately!..now i can response to inquiries immediately. thanks for this

The Kamera Guy
美国
37分钟 人在使用应用
2021年11月17日

So far so good! Looking for connectivity and notifications should anyone need support in the moment while they're making a purchase.

Equippt - Home Based Gym
加拿大
32分钟 人在使用应用
Omega已回复 2021年11月17日

Hi Equippt - Home Based Gym,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

2022年6月7日

so far is the easiest and free messenger app on shopify. quiet ok to use and service person is very supportive.

Spark Up Asia
香港特别行政区
31分钟 人在使用应用
Omega已回复 2022年6月8日

You rock! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀