O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

评论 (559)

整体评分
4.9
每个评分等级的数量
  • 92% 的评分是 5 星
  • 3% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
编辑时间:2019年12月17日

button does not work on mobile. appear but nothing happen when click on. boring app. .....................................

Dogsunflower
越南
大约1小时 人在使用应用
Omega已回复 2019年12月17日

Dear Dogsunflower!

Thanks for your feedback. I have checked the issue and sent email. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the customer chat plugin will not render for users who are not logged into their Facebook account when they visit your website.
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Kind regards
Omega team

2019年12月21日

No me deja conectar mi cuenta de facebook a la aplicacion, me sale erro de conexion y estoy conectado

Ellie&Alley
西班牙
35分钟 人在使用应用
Omega已回复 2019年12月22日

Hello there,

Thank for your feedback.

I checked and see it's working fine on front page your store.
I think there is some misunderstanding, So we hope that you will have more great experiences and have more new reviews in the future.

Please reach us by sending the email to contact@omegatheme.com, if you need any assistance and questions.

Thanks and best regards,
Omega Team

编辑时间:2019年11月3日

Its a good app. Highly recomended. I encourage you to use this app. Its good for your start up business or your professional business.........

Fashionere
印度尼西亚
30分钟 人在使用应用
2019年12月17日

"The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions." But on facebook is marked for any age, and I've checked countless times

Eletronics Hub
巴西
17分钟 人在使用应用
Omega已回复 2019年12月17日

Thanks for your feedback. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the customer chat plugin will not render for users who are not logged into their Facebook account when they visit your website.
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Kind regards
Omega team

2023年5月25日

It's like a virus! After removing this app it is still on my website and there is nothing to turn off or delete more! Don't recommend

Happy Pet Central Shop
罗马尼亚
12分钟 人在使用应用
Omega已回复 2023年5月25日

Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Regarding your comment, as per our check, you have just installed our app today and we still can see the app is still installed in your store. Please contact us via the live chat box in the app or email contact@omegatheme.com to describe more about the issue so we can support you with this situation.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

编辑时间:2022年3月28日

Last update destroyed the plugin. The system selected arbitrary the facebook page to connect to my store and I can't change it.
Completely useless.

Sherelynn Boutique
美国
9分钟 人在使用应用
Omega已回复 2022年3月28日

Dear everyone at Sherelynn Boutique,
Thank you for taking the time to leave us feedback,
First of all, I am so sorry for any inconvenience that may have caused you. I would be grateful if you could give us another to work with you and support your business.
Our support agents Malak and Joy have just contacted you via email and WhatsApp to assist you to resolve issues with Facebook Messenger - Live Chat. Could you please check your email to get our support quickly? Our team is willing to help you.
Look forward to hearing from you.
Thank you for your consideration and understanding.
Best regards,
Kaylee from Omega team

2017年5月10日

Doesn't work and the support team didn't bother getting back to me when I asked for help

London Lingerie Store
英国
7分钟 人在使用应用
Omega已回复 2020年6月22日

Hi there,

Thanks for your feedback and we are sorry to hear about your bad experience,
Even though this case happened for few years ago, but we still would like to raise our concern as we always put our customers on top priority. We are sure that our team has reached you with your case and would like to support you if you reinstalled the app.

If you need any assistance from us for our other apps, feel free to contact us.
Kind regards,
Kaylee

2020年2月7日

Thanks to this app. It is a great help. Thanks to the people behind this. Thank you! It is recommendable!

ADS General Store
加拿大
2024年11月8日

Loja Manuel Coelho
葡萄牙
11天 人在使用应用
Omega已回复 2024年11月11日

Thank you for the 5-star review! 🌟 We’re thrilled to hear you’re enjoying the Omega Messenger, WhatsApp Chat app. 😊 If you ever need assistance, don’t hesitate to reach out – we’re here to help! 👍

2024年11月17日

Livelyhood Mall
菲律宾
大约17小时 人在使用应用
Omega已回复 2024年11月19日

Thank you so much for the 5-star rating! 🌟 We're thrilled to hear you're enjoying Omega Messenger, WhatsApp Chat. If you ever need anything or have questions, feel free to reach out. Thanks again for choosing Omega Messenger, WhatsApp Chat! 😊📱