整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年4月24日

Excellent app and customer service

Darkside Studio Arts LLC.
美國
使用應用程式 11分鐘
2024年3月13日

Very easy to use! And the customer service is very good, they assisted me with some customization!

My Store
菲律賓
使用應用程式 37分鐘
Omega 已回覆 2024年3月15日

🌟 Thank you for your feedback! We're thrilled to hear that you find our Omega Facebook Messenger Chat app very easy to use. We're also delighted that you had a great experience with our customer service team, especially with the customization assistance. Your satisfaction is our priority, and we're committed to providing you with a seamless experience and excellent support. If you ever need further assistance or have any questions, feel free to reach out. We're here to help you make the most out of our app! 💫 #OmegaEaseOfUse

2024年1月19日

如果你唯一與顧客溝通的平台只有 Facebook
可以考慮這個app
客服人員回覆很即時 也很熱心
遇到任何問題都可以做詢問 他們會用盡全力地替你解決問題

SHARECO | I breath of opulence
台灣
使用應用程式 大約2小時
Omega 已回覆 2024年1月23日

🌐 感謝您的分享!如果Facebook是您唯一與顧客溝通的平台,這個app確實是一個值得考慮的選擇。客服人員的即時回覆和熱心服務讓我們感到非常高興。有任何問題都隨時歡迎提問,我們會竭盡全力為您解決!🚀 謝謝您的支持!😊 #即時回覆 #熱心服務

2023年12月12日

Great team, fast responsive, helped us with FB connection troubles

Goosetea
澳洲
使用應用程式 4天
Omega 已回覆 2023年12月13日

That's fantastic to hear! 🌟 We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! 😊👍

2023年10月22日

Fantastic. Very easy to use interface and customer support is super fast and responsive. Helped me fix small positioning issues within 10 minutes. Would recommend.

Gemmeria
英國
使用應用程式 大約2年
Omega 已回覆 2023年10月26日

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

2023年9月14日

I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.

Ermonix
香港特別行政區
使用應用程式 2年多
Omega 已回覆 2023年9月18日

Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

2020年6月3日

Amazing customer service! Replied within minutes and helped using a step-by-step basis. They took the initiative to actually look through my website and figured out what was wrong (I had successfully downloaded the app, managed to connect my FB page, and had the icon but no chat bubble would appear).

SUPER easy to navigate through and STRAIGHT TO THE POINT.

Simple and user-friendly!

ROSE BAR
加拿大
使用應用程式 3年多
2023年7月10日

Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.

Isleofeden
紐西蘭
使用應用程式 大約3年
Omega 已回覆 2023年7月12日

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

2020年8月14日

Support is amazing, super fast and great to deal with. App is excellent works exactly as it says and has been an extremely valuable asset to our business thanks.

Meebz Coffee Roasters
紐西蘭
使用應用程式 3年多
2023年1月3日

Diego was very thorough and patient. He made sure I was taken care of. He did his job well. Thank you

Jungle Pulp
美國
使用應用程式 大約3年
Omega 已回覆 2023年1月4日

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.