評價 (487)

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2021年9月24日

Joy customer service helped me carefully test and set it up step by step, very good Solve the problem, normal use, no slowdown at present

awanfi
中國
使用應用程式 大約3小時
Omega 已回覆 2021年9月27日

Hi awanfi,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

編輯時間:2019年12月21日

i like this application, works very good, but please i would like to fix the icon on bottom left , may you please help me

Kaburra
菲律賓
使用應用程式 大約3小時
2022年4月1日

Works very well. Simple to use; I had a few niggles when installing but the Tech Help were quick and got on the case. Also live chat with support is excellent. Looking forward to seeing how it works!

High Performance Triggers
美國
使用應用程式 大約3小時
Omega 已回覆 2022年4月4日

Hi High Performance Triggers,

We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team

2021年12月17日

This is awesome app for fb live chat. I recommend this app to your shopify websites . Good Job Omega

Beauty First Spa
加拿大
使用應用程式 大約3小時
Omega 已回覆 2021年12月19日

Hi Beauty First Spa

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

2021年12月2日

Great app, great customer support. I prefer talking one-on-one with my customers so I was interested in switching from a chat bot to a live chat. I tried out this app because it uses Facebook Messenger which almost everyone (including myself) in my target market uses. It seamlessly links with Messenger and Shopify Inbox and makes chatting and following up with customers super easy. The support team offers a variety of contact options and is extremely responsive.

Chonky Bois
澳洲
使用應用程式 大約3小時
Omega 已回覆 2021年12月3日

Hi Chonky Bois,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

2022年3月20日

It's okay but definitely not mobile friendly, looks good and works perfectly for the website on a desktop. On the mobile device it's huge and zooms in when you're typing a message.

Belprods
美國
使用應用程式 2天
Omega 已回覆 2022年3月20日

Dear everyone at Belprods team,
Thank you so much for sharing your feedback.
I am so sorry for any inconvenience that you have been through with the app.
Our support agent (Ms. Joy) has just contacted you via Whatsapp and followed this case through email also. Could you please check your email and Whatsapp to get our support quickly?
We're here to assist your case and hope you could give us another opportunity to work with you.
Look forward to hearing from you.
Thank you so much and wish you all the best.
Best regards,
Kaylee from Omega team

2022年5月5日

Facebook Messenger - Live Chat est facile à installer. Excellent support! Je recommande ce produit! A+

e-boardcanada
加拿大
使用應用程式 大約2小時
Omega 已回覆 2022年5月5日

Je vous remercie pour vos aimables paroles. Nous vous remercions pour vos commentaires. C'est notre plaisir de fournir le meilleur service possible à nos clients, et nous sommes heureux que cet engagement se reflète dans votre expérience avec notre application et notre service d'assistance. Bonne journée!

2019年12月11日

The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions.
Please remove these limits to integrate FB Messenger to your website. Go to Page Settings

Magicolorart
香港特別行政區
使用應用程式 1天
2022年1月20日

Très pratique sur ma boutique je recommande de mettre un bouton messenger afin de conseiller au mieux vos clients

PIE TECHNOLOGIE
法國
使用應用程式 大約2小時
Omega 已回覆 2022年1月20日

Salut
Merci d’avoir pris le temps de partager cette note positive! Nous nous assurerons de partager cela avec l’équipe du magasin pour leur faire savoir qu’ils continueront le travail incroyable. N’hésitez pas à nous contacter si vous avez des questions.
Tous les meilleurs!
Kaylee - Équipe Omega

Kaylee - Omega Team

2022年3月10日

This is exactly the plugin I need, and even better it has a very productive team. Very fast response and solved my problem very well, I highly recommend

Fomolooo
香港特別行政區
使用應用程式 大約2小時
Omega 已回覆 2022年3月10日

Hi Fomolooo

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team