Facebook Messenger‑實時聊天 , 475 則評價
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非常好用的APP，推薦給大家使用，整個客服流程都更順暢了，幫助我們許多，也讓我能即時收到客人的 疑問，也能即時的回覆，讓我們也更好管理與追蹤各種訊息，在同事交接上也比較順暢，比起官方的APP好用許多 !
我们很高兴听到您在使用 Omega 的 Facebook Messenger - Live Chat 应用程序时获得了很棒的体验。 您的评论成就了我们的一天！ 我们的整个团队都在努力让我们的客户满意，但我们只能感谢像您这样出色的客户。 再次感谢，我们希望很快再次为您服务。
So far so good... Push button install. Fast and intuitive Facebook login. Straight forward settings. Highly customizable. Best of all it works. Direct customer to you Facebook instant messaging from anywhere on your website.
The help center is amazing! They try several solutions to solve my problem and it was super fast. The app is also great it works perfectly and almost all the chats that we have is converted to sells.
Thank you for your time to leave this review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
this app is super easy to use. It was also super easy to download and get started. Totally recomend if youre looking for a messaging app!
I had some question regarding my integration and I got quickly and very good helped by Cong from customer support. I can recommend everybody this app/integration!!
I use this app to connect my Shopify store with Facebook live chat. It is just exactly what I need. Moreover, their support team is impressive, which is really important and helpful while you are having hundreds of things to learn on your little Shopify store. They went the extra mile to make sure I got this up and running and made things super easy for me. Above and beyond!
Wow P Tran Korea! It sounds like you had a great time with us.
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!
Best,
Kaylee - Omega Team
We have used this app for our Live Chat on our website for a long time. It works well, but does come with it's glitches. The good news is: the support is great. I will also mention that their privacy policy is unclear, which is worth noting. That being said, we have used this for months
Hi Parkit360,
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience with the privacy policy so that we can use your valuable feedback to deliver an even better experience for all users.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Best regards.
Kaylee from Omega team
Wonderful customer service provided by Malak and Joy. Amazing team and app. I would 100% recommend that others use this.
Woww! That’s so great to hear your feedback. I made sure that Malak & Joy got the recognition they deserved. They were very happy to read your review.
Hope to see you again! 🥰
This app is great for connecting with your customers in real time via FB.
The support staff are amazing, and helped fix a glitch I was having within 24 hours, highly recommended!
Hi Tarotzaar - Tarot & Oracle Card Store,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
It's an useful app, and it's what I'm looking for :)
This app can be used easily. I hope the team can develop more. Thanks the team :)