Omega Facebook Messenger Chat , 478 則評價

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
    436
  • 4% 的評分為 4 顆星
    17
  • 2% 的評分為 3 顆星
    9
  • 1% 的評分為 2 顆星
    3
  • 3% 的評分為 1 顆星
    13
2019年12月17日

"The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions." But on facebook is marked for any age, and I've checked countless times

Eletronics Hub
巴西
使用應用程式 17分鐘
Omega 已回覆 2019年12月17日

Thanks for your feedback. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the customer chat plugin will not render for users who are not logged into their Facebook account when they visit your website.
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Kind regards
Omega team

編輯時間：2022年3月28日

Last update destroyed the plugin. The system selected arbitrary the facebook page to connect to my store and I can't change it.
Completely useless.

Sherelynn Boutique
美國
使用應用程式 9分鐘
Omega 已回覆 2022年3月28日

Dear everyone at Sherelynn Boutique,
Thank you for taking the time to leave us feedback,
First of all, I am so sorry for any inconvenience that may have caused you. I would be grateful if you could give us another to work with you and support your business.
Our support agents Malak and Joy have just contacted you via email and WhatsApp to assist you to resolve issues with Facebook Messenger - Live Chat. Could you please check your email to get our support quickly? Our team is willing to help you.
Look forward to hearing from you.
Thank you for your consideration and understanding.
Best regards,
Kaylee from Omega team

2017年5月10日

Doesn't work and the support team didn't bother getting back to me when I asked for help

London Lingerie Store
英國
使用應用程式 7分鐘
Omega 已回覆 2020年6月22日

Hi there,

Thanks for your feedback and we are sorry to hear about your bad experience,
Even though this case happened for few years ago, but we still would like to raise our concern as we always put our customers on top priority. We are sure that our team has reached you with your case and would like to support you if you reinstalled the app.

If you need any assistance from us for our other apps, feel free to contact us.
Kind regards,
Kaylee

2
2