O: WhatsApp Chat, Contact Form
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (274)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer communication and increasing sales through its multi-channel capabilities. They appreciate its easy setup, user-friendly interface, and customizable design options. The inclusion of multiple channels in the free plan and a smoothly operating widget are standout features. Merchants also commend the responsive and accommodating customer support team, noting their efficiency in making custom adjustments.
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What a great app, and an even better Dev team! Very helpful and experienced. Even though my app wasn't compatible with certain functions of the app, their team helped custom code it to work perfectly. Highly recommended!
A equipa do atendimento ao cliente dá a devida atenção, conversa sem barreira nenhuma, e se a tua pergunta é o app é bom? Eu digo, mais do que pode imaginar.
Muito obrigado pelo seu feedback incrível! 😊
Ficamos muito felizes em saber que a equipa de atendimento ao cliente do WhatsApp Chat, Contact Form app te atendeu com tanta atenção e proximidade — é exatamente isso que buscamos! E ouvir que o app superou suas expectativas nos deixa ainda mais motivados. Se houver algo que possamos fazer para conquistar a quinta estrela, estamos sempre aqui para ajudar! 💬⭐💙
Tracy, from the customer support team was able to help us about our problem swiftly. Thumbs up! The app also helped us to connect w/ customers.
Thank you for your great feedback! 😊 We're so happy to hear that Omega: WhatsApp Chat, Contact Form is helping you connect with your customers and that Tracy provided swift support! 🚀👍 If you ever need anything else, we're always here to help. Happy chatting! 💬🎉
I’m very happy with the team—super responsive and professional! Tracy was especially proactive and helpful. Great service overall!
Thank you for your amazing 5-star review! We’re thrilled to hear you had such a positive experience with our team. A special shoutout to Tracy for being proactive and helpful—she’ll be so happy to hear your kind words! 😊💖 If you ever need anything else, don’t hesitate to reach out. We’re always here to provide great service! 🙌✨
App not install, help me
Hi there,
Thank you for your feedback and we're really sorry to hear you had trouble installing the app initially.
We noticed that the app has since been installed and is running normally on your store. Our team also sent a couple of emails offering support – please kindly check your inbox (or spam folder) for our messages, or feel free to reach out to us anytime at support@omegatheme.com. We're more than happy to help with anything you need!
Thanks again for trying Omega – we’re here for you
love the support
Thank you for the kind words about Omega WhatsApp Chat, Contact Form app! 💬💚 We're so happy to hear you love the support — our team is always here to help with a smile! 😊 Thanks for choosing Omega, we truly appreciate you! 🌟📱
Joyce is a great customer service rep. Answered all my questions very fast!
🌟 Thank you so much for your kind words! We're delighted to hear that Joyce provided fast and helpful answers to all your questions. We appreciate your support and are always here to help! 💙🙌
The Omega Support Team is fantastic! Branding is crucial, and they understood that perfectly. They helped me change the header colour to match my brand and even removed the Omega mark at the bottom, keeping my website’s look seamless. Great support!
That's awesome! 🎉 Our Omega Support Team always goes the extra mile to ensure everything aligns with your brand. Glad they helped you customize it perfectly! 🚀😊
Ultra-responsive and efficient customer service. I found out about this app thanks to Chat GPT and I understand why it's rated so highly. I had to ask a lot of questions and make a lot of adjustments to my site and customer service always responded quickly and solved my problems brilliantly. Thank you so much!
Thank you for your wonderful review! 😊 We're thrilled to hear you had such a great experience with the Omega Messenger, WhatsApp Chat app. 🌟 It’s awesome that you found us through Chat GPT, and we're so glad our ultra-responsive customer service was able to assist with all your questions and adjustments. 🚀 Thank you for your kind words, and we're always here if you need more help! 💬✨
Simple, beautiful and easy to use
Thank you so much for the kind review! 😊 We're thrilled to hear that O: WhatsApp Chat, Contact Form app is living up to your expectations with its simple, beautiful, and easy-to-use design. We truly value your support and feedback as it drives us to continuously improve. If you have any further suggestions or need assistance, we're always here to help. Thanks again for choosing our app! 🚀💙