Omega Facebook Messenger Chat , 473 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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GREAT APP and even greater customer support. Tried other chat apps but this is just the easiest to use for my site. Had a minor issue and they help you out right away.
I used this app to grow my communication with my visitors and it has helped me greatly in managing my store traffic.
Hi Furr and Family,
Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D
Best regards,
Kaylee - Omega Team
I would recommend this app because they are reliable and fast to respond. The follow up very conscientiously, and reminded me of an issue they helped me with even after it slipped my mind to check.
I love this app, it was super easy to set up and customize. It gives me a simple, straightforward way to provide top quality customer service to my customers.
Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
Nice application ! Great support from the Omega team. Facebook Messenger changed the way we provide support to our customers.
Very friendly and quick customer service. I just started using this app on my website. So, I am sure it will be a great help for my store.
Thank you for the fantastic review. We're thrilled to hear that Facebook Messenger - Live Chat is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
Cheers,
Omega Facebook Messenger - Live Chat team
We have used this App 1 month. We need online chat tools to improve the customer service experience.
This App has many useful features and is very easy to set up. We also encountered problems during the use process, and their team was able to quickly help us solve them.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Superb Customer Support, Carlos was able to help me resolve my issue and was very knowledgeable about my request.
We're thrilled to hear that you find our app amazing and easy to use. 🤩 We appreciate you taking the time to leave this lovely review; that encourages us to keep working hard to offer good quality products.❣️ 💕 💞 Feel free to reach out any time if you have any questions or if we can help along the way. 🙌 🙌 🙌
Best wishes,
Carlos
..................................................... Super of support .....................................................
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks!
_Omega Facebook Messenger - Live Chat Support team_
I used this app to help my store conversions. Our team do not like the old traditional way to collect customers email address. This app successfully help us to connect with our customers' most like using social media-Facebook. And We expect to use it to increase our store conversion. The App development team is very helpful to solve our questions. We would like to try out more features.
Hi Beauty Supplies
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team