Omega Facebook Messenger Chat , 473 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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I highly recommend this app and the customer service is excellent. I had a minor problem and Malak helped me and fix it in a matter of minutes.
Hi luxecosmeticspr
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team
Amazing app, It helped me so much managing my store. I recommend to everyone who is about to start his business, Thank you so much
This app functions exactly as expected. I have the Warehouse theme and it initially would not show the chat button. When I messaged support they sent me the line of script that needed to be added to one of the files. No issues after that!
THIS APP HELP ME A LOT, LIVE CHAT WITH CUSTOMERS HELP ME A LOT......................................
Malak made my day! She really did her best to help me and she did! Problem solved! Perfect service!
Hi Instavoordeel.nl
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
Great app, I like the icon that appears on the screen. The app works well, and the support team was quick to fix an issue when it happened.
Hi Tielka,
Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!
Kaylee - Omega team
Amazing customer service, Carlos helped me in the whole process!! Really had a great experience!!!!!
Thank you so much for your sharing 👏👏👏! Our team, especially Carlos, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
Great app who do the work, amazing support who is fast and really love to help. thank you so much for you work.
Great app! I love the customizability it offers and ease of use. The user interface makes it very simple and it's a very powerful tool that nay website should offer!
Wow HumrahaGifts! It sounds like you had a great time with our app.
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!\
Please contact us if you need any assistance!
Best,
Kaylee - Omega Team
I just installed this app. I choose it because I can add the customers who chatted with me as a friend.