Omega Messenger, WhatsApp Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (536)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value these apps for boosting sales and enhancing customer service via multi-channel support, including Facebook Messenger and Instagram. They appreciate the easy setup, user-friendly interface, and customizable chat widgets. The support team is frequently praised for their quick, professional, and personalized assistance. The inclusion of a free forever plan makes these apps particularly appealing to small and medium businesses focused on improving customer interactions.
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This app is very intuitive to use. The support is super responsive and resolves the issues in the shortest time possible. I highly recommend this app.
Hi Gigatech Gadgets,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
This app had an issue working with my current Shopify theme but the Omega tech team was able to quickly get it working. Great customer support : )
Great app (really user-friendly) with an even greater support team which is always fast and ready to help!
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Cocochine Coffee
Great app and amazing customer service. Have been using this app since the start of the website and I must say I am very happy with it
Highly recommend
Hi Cocochine Coffee,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Omega Team
GREAT APP and even greater customer support. Tried other chat apps but this is just the easiest to use for my site. Had a minor issue and they help you out right away.
I used this app to grow my communication with my visitors and it has helped me greatly in managing my store traffic.
Hi Furr and Family,
Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D
Best regards,
Kaylee - Omega Team
I would recommend this app because they are reliable and fast to respond. The follow up very conscientiously, and reminded me of an issue they helped me with even after it slipped my mind to check.
I love this app, it was super easy to set up and customize. It gives me a simple, straightforward way to provide top quality customer service to my customers.
Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
Nice application ! Great support from the Omega team. Facebook Messenger changed the way we provide support to our customers.
Very friendly and quick customer service. I just started using this app on my website. So, I am sure it will be a great help for my store.
Thank you for the fantastic review. We're thrilled to hear that Facebook Messenger - Live Chat is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
Cheers,
Omega Facebook Messenger - Live Chat team