Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value these apps for boosting sales and enhancing customer service via multi-channel support, including Facebook Messenger and Instagram. They appreciate the easy setup, user-friendly interface, and customizable chat widgets. The support team is frequently praised for their quick, professional, and personalized assistance. The inclusion of a free forever plan makes these apps particularly appealing to small and medium businesses focused on improving customer interactions.

February 1, 2022

Malak made my day! She really did her best to help me and she did! Problem solved! Perfect service!

Instavoordeel.nl
Netherlands
4 months using the app
Omega replied February 5, 2022

Hi Instavoordeel.nl

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

March 4, 2022

Great app, I like the icon that appears on the screen. The app works well, and the support team was quick to fix an issue when it happened.

Tielka
Australia
4 months using the app
Omega replied March 6, 2022

Hi Tielka,

Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.

We look forward to chatting with you again soon!
Kaylee - Omega team

April 19, 2022

Amazing customer service, Carlos helped me in the whole process!! Really had a great experience!!!!!

ElegantLiving
India
4 months using the app
Omega replied April 20, 2022

Thank you so much for your sharing 👏👏👏! Our team, especially Carlos, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

May 27, 2020

Great app who do the work, amazing support who is fast and really love to help. thank you so much for you work.

Svea Produkter
Sweden
4 months using the app
November 20, 2021

Great app! I love the customizability it offers and ease of use. The user interface makes it very simple and it's a very powerful tool that nay website should offer!

HumrahaGifts
United States
4 months using the app
Omega replied November 21, 2021

Wow HumrahaGifts! It sounds like you had a great time with our app.

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!\
Please contact us if you need any assistance!

Best,
Kaylee - Omega Team

Edited December 23, 2020

I just installed this app. I choose it because I can add the customers who chatted with me as a friend.

Leones Marvelous Items
Hong Kong SAR
4 months using the app
Edited December 5, 2019

Overall a great, simple app, but lacking a few functions, like swiping it away from the screen, if you don't need any help, selecting specific pages where you want it to show (id like it to show only on product and cart pages, because it kinda ruins the design of my homepage) , also, would like for the messenger button to be without white, or any border, cause it also messes up the design. As for the functions, all works well, although recommend using it for desktop only, just because of the lack of functions mentioned above. edit : after a little bit of tweaking with some color options, i was able to integrate it pretty good, although the swiping function would help a lot.

Dogas
Lithuania
4 months using the app
May 3, 2022

Great app. This makes it easy for potential clients to contact you easily. The Omega Support team is also great, they helped me set this up very quickly and easily.

Seaphire
Australia
4 months using the app
Omega replied May 4, 2022

You're Sharp! 👊 Thankssss legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.

Edited October 30, 2019

unbelievable and wow and great app, its is so easy to setup and use also very effective, great work

Delicious Techs
Egypt
4 months using the app
January 4, 2021

gran atencion al cliente soportando boludeces ajenas. muy buena app y atencion al cliente. perfetoooooooooooo

Chester Deek
Chile
4 months using the app