Omega Facebook Messenger Chat , 472 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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She was kind, fast, and accurate. I can say that the excellent customer service is in her vains. Thanks!
Hi Zafreesia
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
Really great app, I love the colour and button customizations, what pages it will appear on etc. When I was having troubles, the team member who helped was really great in guiding me on how to fix the problem. Highly recommend! This app would be even more amazing if there were auto response messages that you could set. Thanks for creating a great app!
App itself works so easy, after the customization I haven't had to give it any thought.
Contacted support for help with some css to keep my widgets design consistent with their chat icon. Odd request I know, but they responded immediately and had no issues helping. Huge 5* from me, thanks very much
This app is very convenient and practical, which enables me to receive customers' consultation very quickly!
I like it alot. Not sure if it works 100% yet but im willing to learn and improve. Thank you so much
Good so far, but Im having problems actually getting this chat to show on my page. It just does not show? how can I enable it?
Hi BhomVu.com,
Thank you for taking the time to share this positive rating! Our team already made the chat shown on your page, please help us to check.
Our customer support agent also reached out to you if you need any further assistance, feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
It is the Best Service and Profession ! Also help you solve all the problems about Facebook Messenger!
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.
Have a great day!
Although many of my customers usually contact us via email, I still recommend the app to the merchants who need to communicate with your customers in real-time. I like the feature of sending the order information to messenger, it creates a better connection between buyer and seller.
Hi Homeinnk Print!
I so appreciate you taking the time to share your experience with our app. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us.
Thank you again for your honest feedback!
Kaylee - Omega Team
Super easy, super quick installation. I like how i can tweak it to suit my brand. Premium version is definitely worth it. Store viewers feel engaged quick which is imperative for conversions. Also chatted with the support team who are friendly and responsive. I really like how they handled my specific requests. Will be checking in for future apps by these guys for sure ...
I encountered some problems when installing this program, and the developer responded very quickly to the online contact and helped me solve the problem.