Omega Facebook Messenger Chat , 473 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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Wonderful customer service provided by Joy. Amazing team and app. I would 100% recommend that others use this.
Hi ShopPawsitivitee
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Kaylee - Omega Team
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the best thing and amazin thing in this app is the support ♥ i really appreciate it and im exactly talking about stella she's amazing she give all the informations i need and give me a lot of time and help me to fix my problem!
Hi Maygom,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
Very great service in helping me move the app where i needed it to be. the dev is really amazing and was a great help along with stella their customer service lady. thankyou guys a lot.
Hello Heavenly Husky!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support.
I have used this app on my website and found it very easy to set up and use. the fact that i can reply via my facebook business messenger makes like so much easier to keep in touch with my customers.
Great app which works really well and just what I was looking for. I was having problems trying to set it up as I'm not that good with technology but I chatted with the support team and Joy was so helpful, even to the point where she did it for me. Thank you.
Thanks for leaving our business a 5-star rating, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞
Cheers from Joy!
Very simple, does excactly what I want & is easy to use. I would recommend this app! The coolest part is, that you can even change the chat icon logo and color!
A wonderful app, good job! It helps me a lot on communication with my customers before they decided to place me orders, thanks!
I was looking for ways for my customers to provide feedbacks or enquire help from me. I think this app will be a great help to boost my business. Great job.
great app very useful and very well designed i definitely would recommend using this, great work creator(s)