Omega Facebook Messenger Chat , 473 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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Easy to use. It is the go to app if you need to link your Shopify store to your Facebook business page messenger.
Nice app and GREAT supports provided by Joy. I am actually a guy with endless questions. So do appreciate the kind and patient help provided by Joy!
Hi ALTHEANRAY,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
The customer service/support team was amazing. Diego and Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work and nothing was responsive, but Joyce from customer service team helped me to set up my facebook settings in order for the app to be responsive in our store. On the other hand, Diego answered all of my questions prior to downloading the app. They are very patient. 5 stars to the app, its features and the support team!
Hi Liviqon.co,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We made sure to share this feedback with Joyce & Diego to give them the recognition that they deserve.
Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team
Works just like it should, no complaints from here. I think this is a very nice app for most shopify stores
Great apps, and friendly helpful team. solved many of my issue and also convenince for my customers to PM me
Hi TMSP & Co.
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
thank you very much.Joy
help me to solve my shopify's chat problem.
thank you very much.Joy
help me to solve my shopify's chat problem.
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.
Cheers from Joy. 🥂
The support were really quick response and nice UX for the user. Really good and easy to use that app.
Hi Apolo Stationery Myanmar,
Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!
Kaylee - Omega team
This app is simple and easy to install . I’ve used it for all of my stores. I 10/10 recommend. Definitely download this.
Very good app!
It has more opportunities, unlike the same apps.
Support team great, quickly and pleasured :)
Stella very helped me today ^_^
Hi Maple Holistics,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
extremely helpful support. Lynn was super helpful in going out of her way to improve the UX of the chat app on my website. Didnt expect this level of support but was positively surprised.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗