Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.

November 3, 2022

A very good service team, the software is also very smooth to use, and they have helped me a lot....

Bawaut
China
3 days using the app
Omega replied November 3, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 10, 2021

I tried the app. It works great post help from Stella, who was patient and kind enough to guide me through the process. Thanks Omega for making this app and Stella for helping me understand and get it working for my store.

Urban Trug
India
3 days using the app
Omega replied August 10, 2021

Hi Urban Trug,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

January 20, 2020

Concierge mentality, eficient, professional, a class act, availble on a Universal scale,
Thanks Mark Z

youryogabanquette.com
Australia
3 days using the app
October 23, 2019

easy to install - works in a few minutes and works great! we're happy with it from the beginning. good job

ExNaturis Schweiz KLG
Switzerland
3 days using the app
April 20, 2022

Application au top✌️facile à configurer et services clients est vraiment incroyable et super réactif ☺️ merci encore de votre aide à toute l'équipe.

Woopbox
France
3 days using the app
Omega replied April 21, 2022

Merci! Cela nous fait plaisir d'apprendre que nous avons pu vous fournir un service 5 étoiles. Nous veillerons à ce que toute l'équipe reçoive vos commentaires - ils seront ravis d'entendre vos aimables paroles.

October 16, 2019

I use this app really herlp my store to grow sale, it is very recommended. It is great app i actually increase my sale

InnovaBeauties
United States
2 days using the app
March 1, 2020

Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well

Nodtopia Malaysia
China
2 days using the app
March 30, 2023

Works just as intended! Thank you so much and thanks to support for your help too! It is great you can customize it and make it with your own brand colours too!

Reggie and Friends
Australia
2 days using the app
Omega replied March 31, 2023

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

January 10, 2020

thanks a lot for this free app ..really helps a lot to me. thanks a lot for this free app ..really helps a lot to me.

Laser Packaging (M) SDN. BHD
Malaysia
2 days using the app
October 10, 2019

Good One ! Very easy to set up in all fairness and works as advertised. No hidden costs or premium purchases required, what you see is what you get.

HappyTwig
United Kingdom
2 days using the app