PingMe Facebook Messenger Chat , 435 reviews

Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
July 20, 2022

Joy <3 was very nice and understood my problem right away. My website's widget was not displaying, and she fixed it immediately. I am happy to receive great customer service, and I'm looking forward to receiving my clients' questions through this chat app.
United States
Time spent using app: 5 months
Omega replied July 21, 2022

Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌
Best wishes,

July 7, 2022

Una aplicación sencilla de usar. La versión gratuita cumple bien con lo básico necesario. Muy buen servicio de soporte. Respuestas rápidas y claras.

Time spent using app: Almost 2 years
Omega replied July 8, 2022

Eres mi ángel con un corazón bondadoso 🥰🥰 Nuestro equipo estuvo muy feliz de leer tus comentarios sobre la facilidad de configuración y el soporte rápido. Muchas GRACIAS 🤗

June 27, 2022

good app, we used it over 1 year it helped us a lot, and the important thing is this app never have trouble

Time spent using app: Over 1 year
Omega replied June 28, 2022

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

June 24, 2022

Todo genial, Carlos, el asesor que me ayudó, tuvo tooda la paciencia del mundo, fue estupendo, atento y proactivo, gracias a él pude gestionar todo muchos mas rápido y eficiente que silo hubiera hecho sola. 100% satisfecha.

Time spent using app: About 1 hour
Omega replied June 27, 2022

Hola, gracias por tomarse el tiempo para dejarnos una reseña tan fantástica. Nos alegra saber que le encantó su experiencia con nuestra aplicación y el equipo de soporte. Su satisfacción es nuestra prioridad y, como afirma su evaluación, nos enorgullecemos de nuestro servicio excepcional. ¡Gracias nuevamente por sus comentarios!

June 10, 2022

Very friendly & helpful. Diego helped & guided me to set up the app. I Haven't used the app yet but it looks great on my website!

Time spent using app: 5 months
Omega replied June 13, 2022

You’re so nice 💙💚💛🧡Thanks big time for your kind words for Diego's service. Hope for nothing but your business’s growth 🔥🚀
Cheers from the Omega support team 🥰

June 8, 2022

Very friendly and quick customer service. I just started using this app on my website. So, I am sure it will be a great help for my store.

Janae's Closet Boutique Shop
United States
Time spent using app: 8 months
Omega replied June 9, 2022

Thank you for the fantastic review. We're thrilled to hear that Facebook Messenger - Live Chat is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡

Omega Facebook Messenger - Live Chat team

June 7, 2022

I use Facebook to communicate with lots of customers so it was a no brainer to get this app since it would integrate with my business needs perfectly. While setting up the app I ran into some problems and Carlos helped me out, turned out I did everything right and there was just a simple upgrade they needed to do. Everything was perfect and now my site is flowing the way it needs to be Thanks for such an amazing app, and such great support

United States
Time spent using app: 28 minutes
Omega replied June 8, 2022

We’re pleased that Carlos was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

June 7, 2022

so far is the easiest and free messenger app on shopify. quiet ok to use and service person is very supportive.

Spark Up Asia
Hong Kong SAR
Time spent using app: 31 minutes
Omega replied June 8, 2022

You rock! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

June 7, 2022

Tracy is super helpful, responsive, and patient in helping us customizing our initial setup! Top-notch customer service!

Time spent using app: 41 minutes
Omega replied June 8, 2022

Thank you so much for your sharing 👏👏👏! Our team, especially Tracy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

June 6, 2022

Great customer support and helped me solve the app issues. The customer service response was also fast.

New Zealand
Time spent using app: Over 1 year
Omega replied June 7, 2022

We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰
Much appreciated,
_The Omega support team_