O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Reviews (559)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with multiple communication channels like Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The free plan is praised for its adequacy for small to medium businesses, and the customizable chat widget aligns well with website aesthetics. Reviews highlight the app's smooth performance and the responsive support team that effectively resolves integration issues.

August 31, 2024

Great customer service!

Aws and Meows
Philippines
About 2 months using the app
Omega replied September 8, 2024

Thank you for the feedback! 🌟 We're thrilled to hear you had a great experience with our customer service. If there's anything more we can assist you with, feel free to reach out! 😊

May 13, 2024

Very powerful, I like it very much. The customer service is very good. I recommend everyone to install it.

UKBRA
China
4 months using the app
Omega replied May 17, 2024

Thank you for your positive review of the Omega Facebook Messenger Chat app! 🌟 We're thrilled to hear that you find it very powerful and that you like it so much. It's fantastic to know that you're pleased with our customer service as well. Your recommendation means a lot to us! If you ever need further assistance or have more feedback, don't hesitate to reach out. We're here to ensure your experience with our app remains excellent!

September 5, 2024

Very good App!

MovingOutSaleTO
Canada
About 1 month using the app
Omega replied September 8, 2024

Thank you for your positive feedback! 😊 We're thrilled to hear that you're enjoying the app. If you have any questions or need further assistance, feel free to reach out! 🌟

April 17, 2024

Useful tool. Help build communication with clients.

迦拿生活 Cana Life
New Zealand
20 days using the app
Omega replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're thrilled to hear that you find our tool useful for building communication with clients. Enhancing communication is a key goal for us, and we're delighted that our tool has been helpful in achieving that. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! 😊📞

August 22, 2024

Super helpful support staff! Easily solved my problem

辣太后 Empress Hot Sauce
Taiwan
About 19 hours using the app
Omega replied August 27, 2024

Thank you for the kind words! 😊 We're glad to hear that the Omega Messenger & Chat Buttons app's support team was super helpful and quickly solved your problem. If you need any further assistance, don't hesitate to reach out. We're here to help! 🌟

August 24, 2024

The app works perfectly. At the first time the widget does not appear but Tyler showed me how to fix this very easily. I just had to enable the app embed on the theme for the widget to show.

Cuisine Pratique Polska
France
31 minutes using the app
Omega replied August 27, 2024

Thank you for your feedback! 😊 We're happy to hear that the Omega Messenger & Chat Buttons app is working perfectly for you. It's great that Tyler was able to help you get the widget to appear by enabling the app embed on your theme. If you have any more questions or need further assistance, we're here to help! 🌟

Edited May 28, 2024

There were some problems when the plug-in was first upgraded, and customer service had been unable to be contacted before. Later, their customer service Lynn took the initiative to contact me. Lynn is a very responsible and excellent customer service. She took the initiative to find me and actively helped me solve my problem. Thank you.

PlayVital
China
7 days using the app
Omega replied May 31, 2024

Thank you for sharing your experience! We're sorry to hear about the initial problems, but we're glad Lynn was able to reach out to you and provide excellent customer service. 😊🌟 We appreciate your kind words about Lynn's responsibility and assistance in solving your problem. If you have any more questions or need further assistance with the Omega Messenger, WhatsApp Chat app, feel free to reach out. We're here to help! 📱💬

August 7, 2024

good app, great customer service from Tracy, thank you :)

SaigonCasa - StyleYourSpace
Vietnam
2 days using the app
Omega replied August 8, 2024

🌟 Thank you for your positive review! We're glad to hear that you find the Omega Messenger & Chat Buttons app good and that you received great customer service from Tracy. 😊 Your thanks are much appreciated! If you need any further assistance, feel free to reach out. We’re here to help!

May 6, 2024

The App is very easy to use. The customer is very helpful. They solved the problem very quickly. Thanks so much

Niomi Jewellery
Hong Kong SAR
19 days using the app
Omega replied May 12, 2024

Thank you for your kind words about Omega Facebook Messenger Chat app! 🚀 We're delighted to hear that you found our app easy to use and our customer support team helpful in solving your issue quickly. 💬 Your satisfaction is our top priority, and we're always here to assist you whenever you need us. Don't hesitate to reach out if you have any more questions or feedback! 🌟 #CustomerSatisfaction 😊

April 15, 2024

easy to use! good customer support

meoohoanglaplanh
Vietnam
7 months using the app
Omega replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're thrilled to hear that you find our Omega Facebook Messenger Chat app easy to use. Providing user-friendly solutions is our priority. We're also delighted that you're satisfied with our customer support. Delivering excellent service is important to us, and we're here to assist you whenever you need. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help! 😊🛠️