Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.

April 29, 2022

Wonderful customer service provided by Malak and Joy. Amazing team and app. I would 100% recommend that others use this.

Purse Maison
Philippines
About 2 years using the app
Omega replied May 4, 2022

Woww! That’s so great to hear your feedback. I made sure that Malak & Joy got the recognition they deserved. They were very happy to read your review.
Hope to see you again! 🥰

September 23, 2021

This app is great for connecting with your customers in real time via FB.
The support staff are amazing, and helped fix a glitch I was having within 24 hours, highly recommended!

Tarotzaar - Tarot & Oracle Card Store
Australia
Almost 2 years using the app
Omega replied September 23, 2021

Hi Tarotzaar - Tarot & Oracle Card Store,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

March 27, 2020

It's an useful app, and it's what I'm looking for :)
This app can be used easily. I hope the team can develop more. Thanks the team :)

ZiZoou Store
Vietnam
Almost 2 years using the app
June 17, 2021

Helpful and efficient team! App has helped us manage Facebook enquries and convert enquries to sales.

Unilever Life Singapore
Singapore
Almost 2 years using the app
July 7, 2022

Una aplicación sencilla de usar. La versión gratuita cumple bien con lo básico necesario. Muy buen servicio de soporte. Respuestas rápidas y claras.

Unicofam
Mexico
Almost 2 years using the app
Omega replied July 8, 2022

Eres mi ángel con un corazón bondadoso 🥰🥰 Nuestro equipo estuvo muy feliz de leer tus comentarios sobre la facilidad de configuración y el soporte rápido. Muchas GRACIAS 🤗

February 18, 2020

Cette applis est très simple a mettre en place et sécurise vraiment mes clients qui posent très souvent des questions en direct pour se rassurer!!

Mr Cha Officiel
France
Almost 2 years using the app
April 12, 2022

I really liked the app and the features. highly recommended and would use that on my other stores as well

TainanJosh
Taiwan
Almost 2 years using the app
Omega replied April 12, 2022

You’re super cool, TainanJosh. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.

May 9, 2022

Brilliant help from Joyce. 1-/10 Thanks for helping us get the button live again Fast and friendly service

No1 BLINDS™
New Zealand
Almost 2 years using the app
Omega replied May 10, 2022

You are so sweet!🥰🥰🥰. Thank you so much for leaving a review! Our team is thrilled to hear such good feedback. 🙌🙏🏻🙌🙏🏻

July 18, 2019

buena aplicacion, me deja conectarme con mis clientes y futuros clientes a la hora de realizar ventas en internet

hybridstock
Mexico
Almost 2 years using the app
March 15, 2021

Awesome app and even better customer service!!! I had a problem with the messenger button due to another conflicting app and they helped me fix the problem in less than a day. I strongly recommend this app to others!

Marilág Estate Jewelry
Philippines
Almost 2 years using the app