Omega Facebook Messenger Chat , 473 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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Amazing and friendly team with quick problem solving. Joy is always happy to help and puts in the extra effort by making sure our needs are met
Hi Case Condition,
Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
This is my first time writing a review of a product. Very convenient and effective feature. but especially satisfied with the quality of care service. Thank you Joy for being enthusiastic and helping me solve the problem.
Hello Gifttify Australia!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support.
funciona muy bien la aplicación. realmente útil para poner en contacto las necesidades de los clientes directamente con las atención a cliente.
Hola MercadoGlam,
Estamos encantados de saber que eligió nuestra aplicación para su tienda!
Es un honor ser parte de su negocio y esperamos que su experiencia aquí lo haya hecho aún más especial.
Le deseamos muchos años más de éxito y esperamos trabajar con usted durante muchos años más.
Todo lo mejor,
Kaylee - Equipo Omega
I've been using this app for more than 2 years. Great customer support! Always releasing updates to improve the quality of the service!
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Encounter some issue, no clue about it. Joyce came, she heard, she saw and she resolved my issue in a swift. Really awesome feeling. Thanks a million Joyce!!
We’re pleased that Joyce was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞
I used this for my website and had problems but had Good support, working app. Thumbs up to the developers
The team and Joyce are really helpful and help me to setup all of my facebook message app, and now it works perfectly.
Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Joyce is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from Joyce_ 🥰
Very great tool and service. I got a lot of help from Joy. And the tool upgraded with some new function. I'll make full use of it.
Hello isneon,
We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team
Nice service so far! I will see if it works in the future, but not bad for now. It's convenient to communicate with customers on Facebook messengers.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
This app has help connect to my customer who are hesitant on subscribing. I had technical difficulties when I changed theme but the team was fantastic. The support they provide is surreal. Thank you so much for all you’ve done.
Hi Pure Bengals,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team