Omega Facebook Messenger Chat , 473 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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Support is amazing, super fast and great to deal with. App is excellent works exactly as it says and has been an extremely valuable asset to our business thanks.
Diego was very thorough and patient. He made sure I was taken care of. He did his job well. Thank you
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
great app ! Easy set up, working fine, free. What else. Save your time and go for it With no surprises.
Great app, easy to use and looks fab! Now I can chat with customers wohoo!...........................
This is good and very simple to use application. But most important is great support team. They are really fastest guys and happy to help. We are strongly recommend this app.
Hi PaintAccess.com.au
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Omega Team
The app is amazing and so easy to use, it saves me a lot of time and it keeps all my customer messages in one place, I really like it. And the customers support guys are very nice and helpful
Very useful program, the service is also very good, their customer service can always help me solve the problem in a very short time. It is also very convenient to use, it is very convenient to use this program to communicate with customer service
Doesn't seem to be working today. Not sure if the app broke down, or something like that. Reliability is important.
Works perfectly again after some tweaks to whitelist my website on facebook page.
Hello,
Thanks for feed our app!
I have checked and see the issue: "Refused to display" from facebook api.
I think the issue due fb page missing whitelist domain or setup private age, country restrict
for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/
for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login
Regards,
Kien
Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!
Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰
Great customer support and helped me solve the app issues. The customer service response was also fast.
We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰
Much appreciated,
_The Omega support team_