Omega Facebook Messenger Chat , 473 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!
Hi Neoplantorg,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Omega Team
This app is great! It allow our customers to have a quick assistance while they are shopping. It reduce the hassle of contacting the support team.
Hello Squidpoxy!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team
Easy to set up and convenient. Have been looking for an app that will work perfect for my webpage. The previous app that I downloaded did not work perfectly.
Hi Titan Badminton!
Thank you for sharing your experience while using our app. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us!
Kaylee - Omega Team
Very helpful and speedy customer service - I had trouble with installation, but was guided through very quickly
Hi Her Hands,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
非常好用的APP，推薦給大家使用，整個客服流程都更順暢了，幫助我們許多，也讓我能即時收到客人的 疑問，也能即時的回覆，讓我們也更好管理與追蹤各種訊息，在同事交接上也比較順暢，比起官方的APP好用許多 !
我们很高兴听到您在使用 Omega 的 Facebook Messenger - Live Chat 应用程序时获得了很棒的体验。 您的评论成就了我们的一天！ 我们的整个团队都在努力让我们的客户满意，但我们只能感谢像您这样出色的客户。 再次感谢，我们希望很快再次为您服务。
So far so good... Push button install. Fast and intuitive Facebook login. Straight forward settings. Highly customizable. Best of all it works. Direct customer to you Facebook instant messaging from anywhere on your website.
The help center is amazing! They try several solutions to solve my problem and it was super fast. The app is also great it works perfectly and almost all the chats that we have is converted to sells.
Thank you for your time to leave this review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
this app is super easy to use. It was also super easy to download and get started. Totally recomend if youre looking for a messaging app!
I had some question regarding my integration and I got quickly and very good helped by Cong from customer support. I can recommend everybody this app/integration!!
I use this app to connect my Shopify store with Facebook live chat. It is just exactly what I need. Moreover, their support team is impressive, which is really important and helpful while you are having hundreds of things to learn on your little Shopify store. They went the extra mile to make sure I got this up and running and made things super easy for me. Above and beyond!
Wow P Tran Korea! It sounds like you had a great time with us.
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!
Best,
Kaylee - Omega Team