Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.

March 26, 2024

Works great for our shop - wonderful support staff!

Happily Shoppe
United States
Over 4 years using the app
Omega replied March 30, 2024

We're thrilled to hear that our Omega Facebook Messenger Chat app works great for your shop! 🌟 Thank you for your kind words about our support staff. 💼 Providing wonderful support is our priority, and we're here to assist you whenever you need help. If you have any further questions or concerns, please don't hesitate to reach out. We're always happy to help! 🚀

January 16, 2024

Great app, easy to use and if you do need to contact the support they are super quick and very helpful.

Coils by Scott
United Kingdom
Over 3 years using the app
Omega replied January 19, 2024

🌟 Thanks a bunch for your awesome review! 🚀 We're thrilled to hear that you find our app easy to use. It's fantastic to know that our support team could provide you with quick and helpful assistance. If you ever have more questions or need further help, feel free to reach out. Happy using our app! 😊🛠️

January 26, 2024

This is an excellent app and the customer support from Wendy was fast and responsive. I was very impressed by the speed of their response. Highly recommended

SlipperPal
Singapore
11 months using the app
Omega replied January 30, 2024

Thank you for your kind words! We're thrilled to hear that you find our app excellent and that Wendy provided fast and responsive customer support. We appreciate your recommendation! If you ever have more feedback or if there's anything else we can assist you with, feel free to let us know. We're here to help! 🌟💙🚀

February 20, 2024

the app is useful for ensuring that the customer interfaces directly with the seller, furthermore the assistance is always available at any time, professional, patient and really very kind. I highly recommend the application

KrezyJoy
Italy
3 days using the app
Omega replied February 22, 2024

Thank you so much for your glowing recommendation! 😊 We're thrilled to hear that you find our app useful for facilitating direct interaction between customers and sellers, and that you've had positive experiences with our support team. We strive to provide professional, patient, and kind assistance whenever it's needed. Your recommendation means a lot to us! If you ever have any further questions or need assistance, don't hesitate to reach out. We're here to help! 🌟

April 15, 2024

easy to use! good customer support

meoohoanglaplanh
Vietnam
About 1 month using the app
Omega replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're thrilled to hear that you find our Omega Facebook Messenger Chat app easy to use. Providing user-friendly solutions is our priority. We're also delighted that you're satisfied with our customer support. Delivering excellent service is important to us, and we're here to assist you whenever you need. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help! 😊🛠️

April 17, 2024

Useful tool. Help build communication with clients.

迦拿生活 Cana Life
New Zealand
About 2 hours using the app
Omega replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're thrilled to hear that you find our tool useful for building communication with clients. Enhancing communication is a key goal for us, and we're delighted that our tool has been helpful in achieving that. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! 😊📞

April 16, 2024

thanks to the team for the help fast and easy to work with their help responsive and kind.

VIVANSHY PORTRAITS
Bulgaria
About 3 hours using the app
Omega replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your kind words! We're delighted to hear that our team was able to assist you quickly and easily. Providing responsive and kind support is what we strive for, and we're glad we could meet your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! 😊🚀

April 8, 2024

Thanks for the help Joyce! and for the new app

More Than Roses
Philippines
2 days using the app
Omega replied April 13, 2024

You're welcome! We're glad Joyce was able to assist you, and we appreciate your support for our Omega Facebook Messenger Chat app. If you have any further questions or need assistance with the app, feel free to reach out. We're here to help! 🌟🚀

March 13, 2024

Very easy to use! And the customer service is very good, they assisted me with some customization!

My Store
Philippines
37 minutes using the app
Omega replied March 15, 2024

🌟 Thank you for your feedback! We're thrilled to hear that you find our Omega Facebook Messenger Chat app very easy to use. We're also delighted that you had a great experience with our customer service team, especially with the customization assistance. Your satisfaction is our priority, and we're committed to providing you with a seamless experience and excellent support. If you ever need further assistance or have any questions, feel free to reach out. We're here to help you make the most out of our app! 💫 #OmegaEaseOfUse

February 12, 2024

Amey a était très rapide pour m'aider dans la configuration de mon chat live messenger, je le suis très reconnaissant

Spiroxy
Australia
About 1 month using the app
Omega replied February 16, 2024

C'est formidable d'entendre cela ! 🎉 Nous sommes ravis qu'Amey ait pu vous aider rapidement et efficacement dans la configuration de votre chat live messenger. Nous sommes reconnaissants de votre appréciation et nous transmettrons vos aimables paroles à Amey. Si vous avez d'autres questions ou besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter. Merci d'avoir choisi notre service et Amey pour votre soutien ! 🌟😊👏