Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (524)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this chat widget for boosting sales through instant communication on platforms like Facebook Messenger, Instagram, Twitter, and Skype. It features a free forever plan, ideal for small to medium-sized businesses aiming to enhance customer service affordably. The app is noted for its easy setup, user-friendly interface, and customizable chat options that align with various store aesthetics. Merchants also value the responsive and effective support team, which assists with integration and customization issues, contributing to improved customer retention and satisfaction.

November 22, 2021

App works great, great service on the back end. Nice way to chat with customers and ensure conversion.

FOAMIE UK
United Kingdom
About 13 hours using the app
Omega replied November 22, 2021

Hello FOAMIE UK!

I can't say thank you enough for your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
Kaylee - Omega Team

March 1, 2022

Excellent chat ability with Facebook! Beginning to keep in contact very easily. Will continue to use

KETO 1620 Bakery Gluten-Free
United States
About 12 hours using the app
Omega replied March 2, 2022

Hi KETO 1620 Bakery Gluten-Free

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

May 30, 2019

thanks for your app facebook messenger live chat...i found it useful and very good and i hope of good chats

Julion Jutta Ulbrich
Germany
About 11 hours using the app
Edited April 19, 2022

The customer service/support team was amazing. Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work...

X-Time
United States
About 8 hours using the app
Omega replied April 19, 2022

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
Cheers from Joyce!

Edited July 20, 2019

Thanks great for small enterprenuer like me
Keep it up maraming slamat
Thanks great for small enterprenuer like me
Keep it up maraming slamat

KSM STOCK
Philippines
About 7 hours using the app
January 5, 2022

service was excellent really satisfied with the help that was given, maybe just work on how quickly the team can resolve issues

Dress Me Up Dress Hire
Australia
About 5 hours using the app
Omega replied January 5, 2022

Hi Dress Me Up Dress Hire,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

August 16, 2022

Estoy comenzando a utilizar esta app. Diego fue muy amable y de gran ayuda. Hasta ahora, muy buen servicio.

Seasonal Soaps
United States
About 5 hours using the app
Omega replied August 17, 2022

¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! ✨ ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! 🍻
Salud,
Diego

April 23, 2021

App is easy to configure. Beautiful customizations and the customer service is EXCELLENT. Within minutes they were helping me with some theme customizations and within 15 minutes all was customized and working beautifully. Thank you!

Stoned Hilda
Australia
About 4 hours using the app
September 24, 2021

Joy customer service helped me carefully test and set it up step by step, very good Solve the problem, normal use, no slowdown at present

awanfi
China
About 3 hours using the app
Omega replied September 27, 2021

Hi awanfi,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

Edited December 21, 2019

i like this application, works very good, but please i would like to fix the icon on bottom left , may you please help me

Kaburra
Philippines
About 3 hours using the app