PingMe Facebook Messenger Chat

Name: PingMe Facebook Messenger Chat
Brand: Omega
Rating: 4.9 (434 reviews)

Free plan available. 7-day free trial.

Rating (4.9)

Reviews

434

Developer

Omega

View demo store

All-in-one platform to manage chat/message

Understand customers' shopping journey with facebook messenger

Engage with customers anytime - Chat at speed

Facebook messenger chat work in shopify admin

Highlights

Built for your business

Works with the latest themes
Use directly in Shopify admin

About this app

Launched

January 20, 2016

Languages

English

Live chat & engage with customers everywhere they shop: Facebook Messenger, Instagram, Whatsapp

With PingMe, your customers can "ping" you right where they are - in favorite chat. Fast & Easy - for customers & for you. With one-click integration, you can keep conversions persistent across your Shopify stores, Facebook & Instagram. Save time and money with real-time messages, centralized customer engagement and insightful tracking data. Not just a chatbot, PingMe gives you chance to have real conversations - give people what they really need when they need it with superior deliverability.

Live chat widget for a better customer support experience and increase in sales
Centralize all customers engagement in one place - easier remarketing
Engage with customers anytime at every touchpoint with insightful analytics
Take care of your customers 24/7 and reach them even when they leave website
Beautiful and modern chat widget suits all themes

Pricing

7-day free trial

Basic

Free

Live Chat via Facebook Messenger
Customize Live Chat widget
Device Target
Dashboard with insightful data
Customer Support

Premium

$6/month

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

Basic

Free

Live Chat via Facebook Messenger
Customize Live Chat widget
Device Target
Dashboard with insightful data
Customer Support

Premium

$6/month

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

Basic +
Page Target
Set Working Days/Time
Instagram Direct Message
Get customer contact information
Send Email directly in app

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

433 reviews

Overall rating

4.9

Counts per rating level

91% of ratings are 5 stars
395
4% of ratings are 4 stars
16
2% of ratings are 3 stars
9
0% of ratings are 2 stars
2
3% of ratings are 1 stars
12

March 29, 2023

She was very helpful and patient! Helped in getting what I needed done so that I can have a live chat on my page.

Diverse Society

United States

March 29, 2023

We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!

Armstrong Health

United Kingdom

March 6, 2023

We have used this App 1 month. We need online chat tools to improve the customer service experience.
This App has many useful features and is very easy to set up. We also encountered problems during the use process, and their team was able to quickly help us solve them.

Zalap

China

Time spent using app: 2 months

Omega replied March 6, 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

All reviews