Facebook Messenger ‑ Live Chat

Facebook Messenger ‑ Live Chat

by Omega

Support customers and boost your conversion via Facebook chat

4.8 of 5 stars(250 reviews)

Be Free And Easy

Just one click to set up live chat plugin for your website. All basic features are supported

Increase Your Conversion Rate

Engage your website visitors and turn them into loyal customers using our pop up Facebook chat widget.

Customize With Your Design

No need any line of code for customization in color, chat icon, text, etc. All actions are clickable.


About Facebook Messenger ‑ Live Chat

Are you looking for a solution to convert your visitors and increase sales through live-chat?

Don’t worry, Facebook Messenger-Live Chat is just what you need. Our app provides your Shopify store a live chat app to manage all your customer conversations via Live Chat and Facebook Messenger in real time.

How does it work?

  1. Install the app
  2. Integrate with our Facebook page
  3. Customize your own design
  4. Satisfy your customers with live chat experience

New feature:

  • Always update the order status with Add To Cart Widget: Help your store display a smart widget on every product page after customers add the products into the cart. All the order status from the cart will be notified to buyers timely and proactively. Moreover, store owners also have the ability to collect data about potential customers through comprehensive analytics.

  • Boost your conversion rate with Abandoned Cart Campaign: Reduce abandoned carts rate dramatically thanks to this amazing feature. If your customers add products into the cart and then leave without purchasing, our app chat will automatically send the reminder to them after a set time period so make sure that they will never forget the purchases.

Highlighted features

  • Integrate with Facebook chat to provide a live chat channel for your website. Get more sales by improving your customer chat service and live support experiences.
  • Set up your working schedule with option to turn your availability off/on by days
  • Display on target pages so you can keep in touch with customers at right points
  • Chat log - Save the conversation history and easily continue with profile message
  • Customer session - Remain the customer session up to 24h for getting back later easily by customer supports

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Basic

Free

  • Connect Facebook Fanpage/ Business account
  • Custom Widget Position
  • Custom Chat Icon for Desktop
  • Custom Chat Color
  • Device Target

Premium

$4.99/month

  • As Basic +
  • Page Target
  • Set Working Days/Time
  • Custom CSS

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    4% of ratings are 1 stars

Most recent reviews

Cocochine Coffee

Cocochine Coffee
Great app and amazing customer service. Have been using this app since the start of the website and I must say I am very happy with it
Highly recommend

Developer reply

October 27, 2021

Hi Cocochine Coffee,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Omega Team

Fajas Colombianas Shop

Great app, easy to setup and fantastic customer service. I had an error in the configuration of the facebook page and they helped me to solve the error.

Developer reply

October 26, 2021

Hi Fajas Colombianas Shop,

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Let us know whenever you have any questions about the app.
Best regards!
Omega Team

eTalad

Super convenient app. I used to set it up manually through code but this app so much easier. Support team is top notch. Definitely 5 stars :)

Developer reply

October 24, 2021

Hello eTalad!

We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!